Valley Honda

Joe was friendly and helpful from the moment we met him at the door. He answered our questions and helped us to make the best decision. The facility is clean and spacious and service area is large with a at the door. He answered our questions and helped us to make the best decision. The facility is clean and spacious and service area is large with a very nice waiting area. It was a very pleasant experience, and we are very happy with our new CRV. More

Recently, I purchased a 2013 Honda Odyssey, replacing a 2007 of the same. Brandon Brabec and team (Manager, Kurt Gonzalez) handled the sales process extremely well...very professional. Excellent product 2007 of the same. Brandon Brabec and team (Manager, Kurt Gonzalez) handled the sales process extremely well...very professional. Excellent product knowledge coupled with a solid, customer-focused sales style. It was a pleasure working with both these gentlemen. The 2013 Odyssey is very well designed, drives great, and I expect it to serve my family well. Thanks again. More

My experience with purchasing a new car at Valley Honda Naperville/Aurora was stellar. From the moment I walked in and was met with a welcoming smile from Nick Theodor, to the application and financing pr Naperville/Aurora was stellar. From the moment I walked in and was met with a welcoming smile from Nick Theodor, to the application and financing process, and delivery of my new car, I felt no pressure. Everyone was friendly and hospitable. The dealership makes you feel like you are at home. I received a good price on a new car with excellent financing, followed by a tour of the entire dealership including the service department. Nick and his team made my experience a good one and I will be buying my next car from Nick. Guaranteed. Thank you! More

Nick is a great salesman who is dedicated to his customers, not the sale! Thanks Nick for a positive purchase experience, we are loving the pilot! customers, not the sale! Thanks Nick for a positive purchase experience, we are loving the pilot! More

I purchased by car from Valley Honda because of Nick Theodor based on the last Honda I purchased from Nick Theodor. Nick Theodor is a very professional sales rep that is sensitive to your needs and is t Theodor based on the last Honda I purchased from Nick Theodor. Nick Theodor is a very professional sales rep that is sensitive to your needs and is thorough and efficient. I would high recommend Nick Theodor and Valley Honda without hesitation or reservation. More

Manny Bejar and Joe Barcelona were an absolute pleasure to work with, both gentleman were very honest and made the process extremely efficient. I would highly recommend Valley Honda for anyone who is looki to work with, both gentleman were very honest and made the process extremely efficient. I would highly recommend Valley Honda for anyone who is looking for a new vehicle. More

My experience at Valley Honda was superb in every way--from the initial inquiries, to the sale itself including the finance department. The 3 employees who helped me the most and worked with me direc way--from the initial inquiries, to the sale itself including the finance department. The 3 employees who helped me the most and worked with me directly were Bobby Navarre, Randall Rosen, and Roxanne Pifer. Valley Honda makes you feel appreciated as a customer and just plain treats you well. I would recommend Valley Honda to anybody looking to purchase a Honda vehicle within travel range of the Chicago area. You won't find a more honest, sincere, and upstanding dealership. More

I inquired about purchasing a Honda Pilot through the internet to 4 dealers in the area. I had bought 5 Hondas before and this was to be our 6th. When I contacted Valley Honda I specifically mentioned internet to 4 dealers in the area. I had bought 5 Hondas before and this was to be our 6th. When I contacted Valley Honda I specifically mentioned how Laurie Bembinster had helped effectively facilitate a deal for me to by a Honda Accord 3 years ago. Again, this time I found that she was easily the most effective at responding to my inquiries and providing me a clear price in an easily understood format. The other 3 dealers really floundered in this department. This gave Valley Honda the edge in my opinion. However, when you go into this dealership you understand that there is a culture of putting the client first and doing whatever it takes to make the buying experience one that the consumer will not forget. It was at that time that I worked with Brian Roman. It was a very busy day and I had coordinated with Laurie to come in and meet one of the sales associates. Brian took care of us every step of the way. He was extremely thorough and made us feel like we were the only customers in the store. Truth be told it was Memorial Day and the dealership was packed. However, our experience could not have been better. I had an opportunity to speak to the owner Bob Navarre when I was there and I told him that it reminded me of how Disney World runs their operation. All associates go the extra mile to make you feel special and the facility is spotless. It turned out that not only did Valley Honda have the most thorough responses to my internet inquiry they also ended up having the best price. We now know that there was no need to look at the other dealers. I would recommend that you save your energy and contact Valley Honda first and ask for Laurie Bembinster or Brian Roman. You will not be disappointed. - Mike More

This is the second auto purchase we've made from Valley Honda and from Bill. We had such a great experience with Bill a few years ago that we went out of our way to visit Valley Honda for this purc Valley Honda and from Bill. We had such a great experience with Bill a few years ago that we went out of our way to visit Valley Honda for this purchase (there are other Honda dealerships much closer to our house). This time we were researching mini vans and were not sure if we wanted to purchase a Honda or Toyota (we had a Sienna). Bill provided excellent information about the Odyssey and we were impressed. We did some research on our own a few weeks after first meeting with Bill. Bill was incredibly responsive to his emails - we communicated a lot during the "research" time frame. In the end, we decided to go with the Odyssey and went in the Saturday of Memorial Day weekend to purchase, an incredibly busy time for a car dealership. We worked with Bill to finalize pricing and value our trade in. Bill was able to meet our budget requirements which we didn't think would be possible! On this busy Saturday, Bill had some other clients come in, and rather than make us all wait, he brought Jack into help finalize our sale. This really impressed us - Bill's willingness to put the client first and have another salesperson involved. We started working with Jack on the credit application process. He was so professional and friendly. He also took us out for a test drive of the actual van we purchased and showed us some of the technical features including the voice recognition. He clearly knew his stuff! After the test drive, we had to leave for a few hours to take our kids to a birthday party. Jack gave us his cell and asked us to call when we were on our way back so he would be ready for us. He also informed us that finalizing the purchase would probably take some time since it was a Saturday evening of a holiday weekend and it would be busy. We appreciated that information - we picked up dinner for our kids so they could eat while we were waiting and also brought things along for them to do. When we returned Jack met with us and got our sale into the process. He continued to check in with us to provide the status and expressed concern over the wait. Fortunately his good communication all along set our expectations on waiting and we were pleased with the experience. Our experience with the business office was also excellent. The woman we worked with was professional, friendly and answered all of our questions. Next up was delivery, which Bill assisted us with. He helped get the customizable features setup on the van and answered any questions we had. Finally, we were impressed with the follow up of Valley Honda. The next day after purchase, Jack called and texted us to check in on our mini van, to be sure everything was good. We were impressed with the follow up! Very thoughtful. In summary, we LOVE Valley Honda and highly recommend both Bill Terhorst and Jack Davis! Thank you for another amazing experience. More

Everyone was very friendly and nice. Was very happy with the overall experience. They explained everything to me and made sure that I understood everything that I needed to know about the car. the overall experience. They explained everything to me and made sure that I understood everything that I needed to know about the car. More