Valley Honda
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
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Showing 11,375 reviews
Nick was great and very helpful but constrained to dealer's policies. He was pretty quick and ran around alot getting answers when he didn't know something but was overall very knowledgeable and thor dealer's policies. He was pretty quick and ran around alot getting answers when he didn't know something but was overall very knowledgeable and thorough about his products..very energetic..very frank. Good humoured. Didn't like that at the end of long and tiring buying process, approached to also decide and having very limited time to do so about add ons! Not given the option to change our mind on them after we decided...Buyers be well prepared ahead of time and research extended warranties vs what your own insurance policy has to offer and whether the trade off are worth tacking on another almost $ 2,000 to your overall cost and financing. Same with other items, like molding, rustproofing etc.; Not having the luxury of time unless you walk away from the deal and return another, is really a bummer..felt unprepared and forced...but it all works out in the end. 0.9 financing great although most competors offer 0% Happy with the choice, besides the vehicles overall reliability and safty rating having the extra room inside is huge... Could have used a couple of more charging outletss in the middle rows, a usb port and an ac outlet which only come with the higher end model which starts at about 12,000 more. Not having the lights indicate what gear you are in next to the gear shifter is annoying..sometimes it's hard to tell what gear you are in when you first start the car and back up or pull out, you need to look at the dashboard ... More
We arrived at Valley Honda expecting an aggressive, overly-eager salesperson to meet us before we were even all the way through the door (based on past experience at other dealerships) and were immedia overly-eager salesperson to meet us before we were even all the way through the door (based on past experience at other dealerships) and were immediately greeted by Bill Terhorst. Bill was very calm and friendly and right away we noticed our nerves were calming down. Bill personally took us around the lot after telling him what we were looking for. He methodically pointed out the features of the car, but did so in non-boastful way. Bill frequently made sure to ask if we had any questions. When it came time to buy it was a very smooth process. Bill kept us informed of every detail and charge so we knew exactly what we were paying for. Soon thereafter we drove away in our brand new Accord EX and we couldn't be happier. I highly recommend Valley Honda and, based on experience, working with Bill Terhorst. More
Nick no pressure and was very caring. Took the time to explain things to you . Test drive and explained the functions of the car. Rating for Nick should be a 10. explain things to you . Test drive and explained the functions of the car. Rating for Nick should be a 10. More
I was dreading purchasing my new car. Thankfully, we decided to work with Joe at Valley Honda and couldn't have been happier. We walked away pleased with the experience and would definitely purchase fr decided to work with Joe at Valley Honda and couldn't have been happier. We walked away pleased with the experience and would definitely purchase from this dealer in the future. Joe was extremely responsive both before and after the purchase with my questions and issues. Overall it was a great experience. More
Nick was extremely helpful and kind. He made sure we were taken care of and guided us every step of the process. I would highly recommend him and will work with him again in the future. taken care of and guided us every step of the process. I would highly recommend him and will work with him again in the future. More
There is something special about working with Nick Theodor. His energy is contagious and in turn makes a car buying experience very enjoyable. This is the 3rd car that we have purchased in the last Theodor. His energy is contagious and in turn makes a car buying experience very enjoyable. This is the 3rd car that we have purchased in the last 7 years. Since working with him in 2006, we made it a point to work with him for future purchases. He was able to expedite all of the processes that go with a car purchase. He is able to serve as a conduit with all of the departments, which makes him the single point man. This is very valuable for the buying experience. I will be recommending Nick's services to anyone looking to visit Valley Honda. Sincerely, John Chisholm More
I would give Kyle Welton all 20's in each category but its not an option. His friendliness and ability to make sure all our questions were answered are a very good quality to have. He was very patie but its not an option. His friendliness and ability to make sure all our questions were answered are a very good quality to have. He was very patient with us even when we needed another day to make sure are decision was the right one for us. We didn't feel any annoying pressure from him and he followed up with us in a professional manner. Kyle made sure we test drove the cars we like which took some time but he was more than willing to see to it we were happy. Kyle Welton is a good asset to Valley Honda and is well on his way to the top. Thank you!! More
After doing a fair amount of research about new cars, I decided my next car would be a Honda Civic Sedan LX. I contacted Vally Honda via the internet asking for a quote. Valley Honda responded immediatel decided my next car would be a Honda Civic Sedan LX. I contacted Vally Honda via the internet asking for a quote. Valley Honda responded immediately with an offer that was extrememly competitive. Via email, we negotiated a time to meet to test drive the car. Visiting the Valley Honda dealership was a very pleasant experience. I worked with Joe Barsalona, who made whole car purchase experience smooth and comfortable. At no point did I experience any form of the dreaded "car sales" pressure tactics. It was the opposite ... Joe made sure I was an informed customer and answered all questions with the right amount of details. It is employees like Joe that bring customers to Valley Honda by making the car purchase process enjoyable. This is the 2nd car I have purchased from Valley Honda, and not the last. More
Pat greeted us at the entrance. Negotiation with pat was brief and we made the purchase quickly at a good price. Definitely hassle free experience! brief and we made the purchase quickly at a good price. Definitely hassle free experience! More
Mr. Theodor is the best salesman I have ever seen. In the future if a friend of mine needs a car I will certainly recommend him. future if a friend of mine needs a car I will certainly recommend him. More