Valley Honda

Great experience overall! I went to a few dealers I had shortlisted based on Internet reviews, to buy a Honda Civic. I went to Valley Honda first, and after visiting a few other dealerships, I realized I w shortlisted based on Internet reviews, to buy a Honda Civic. I went to Valley Honda first, and after visiting a few other dealerships, I realized I was getting the best deal here. I even got financing though my situation was tricky considering my visa status. The dealership as such is huge and very well maintained with lots of amenities for customers. The only downside I experienced was that I had to interact with multiple personnel due to varying shifts that did lead to a little miscommunication but that was dealt with quite professionally. Highly recommended. More

Everyone in the dealership was friendly and courteous. They were willing to help and negotiate to get the price you want. They have a large inventory of cars and made it easy to find the car that I wanted They were willing to help and negotiate to get the price you want. They have a large inventory of cars and made it easy to find the car that I wanted. More

My husband and I got the 2013 Honda Civic and we really had a very nice experience dealing with Eileen. She was very accommodating and pleasant to deal with and answered all the questions we had on decidi had a very nice experience dealing with Eileen. She was very accommodating and pleasant to deal with and answered all the questions we had on deciding about our purchase. She really took time out to explain all the deals they had at the time and really made it possible to meet our requirements especially making up our minds and stayed within our budget. The car was ready when I went to pick it up complete with a bow on top like how my husband requested, and Eileen explained everything about the car inside and out. I would recommend this dealership to my friends and family especially Eileen and brag to them about this great experience we had in getting our new Civic. More

This was my first experience purchasing a vehicle and I had a wonderful experience at Valley Honda. My sales consultant, Allan M, was especially helpful throughout the entire experience. Prior to my purc had a wonderful experience at Valley Honda. My sales consultant, Allan M, was especially helpful throughout the entire experience. Prior to my purchase, I had many questions that Allan M was willing to answer. He was very quick to respond to my emails in regards to pricing and financing a vehicle. On the day of my purchase, I contacted Allan M prior to arriving to Valley Honda and he began processing any paperwork and had it ready for my arrival. Upon my arrival, Allan M opened the door and welcomed me into the facility. The amenities provided by the dealership were exceptional and made the time spent at the dealership more comfortable. Allan M truly spent his time to provide us with the best deal possible as evidenced through his persistence in negotiating a higher value for my trade in. Most importantly, Allan M was honest the entire time and never pressured me into buying anything I did not need. I highly recommend Allan M. and Valley Honda for any car purchases. More

Amazing dealership - wonderful customer service - will always recommend Valley Honda! Looking forward to going back for service in the future. Very clean and up to date waiting area. Complexly remodele always recommend Valley Honda! Looking forward to going back for service in the future. Very clean and up to date waiting area. Complexly remodeled and looks incredible! More

We were in the market for a new car and came in and we got a fair price and no pressure. I like the fact you did not take all day to close the deal. You were quick and through. We are impatient people got a fair price and no pressure. I like the fact you did not take all day to close the deal. You were quick and through. We are impatient people and cant stand wasting all day in a dealership and that did not happen. Thank you. Nice Job. More

Great experience- Nick and Kevin were both friendly and helpful and they worked with me on price as best they could. And Nick even remembered what I named my car when I saw him a couple days later! You can helpful and they worked with me on price as best they could. And Nick even remembered what I named my car when I saw him a couple days later! You can tell Valley Honda makes their customers a priority. More

Our family has used this dealership many times over the years. My son, mom, brother-in-law and sister have all been sent here due to our experiences! Friendliness and service are #1 for Valley Honda fro years. My son, mom, brother-in-law and sister have all been sent here due to our experiences! Friendliness and service are #1 for Valley Honda from the front desk to the porters to the salespeople to the hospitality staff to cashiers to parts staff to service representatives. No one at this place disregards a customer and no one looks like he or she would rather be elsewhere. (Doesn't sound realistic, does it? It's as if they must be positive or go home.) Yet, at the same time, we haven't felt like anyone was putting on a show or ingratiating us. Honesty and sincerity go a LONG way in my book. I never felt pressure. Our salesperson, Julie Olson, did her job. High quality sales team members provide information, follow-up and keep in touch until a decision to buy or not has been made. That's not pressure, that's earning you business! I am confident that I would not have been pestered about not buying at this time. However, I would expect that a strong associate would keep in touch and provide pertinent news regarding the vehicle of interest. All of our questions were answered immediately or the answer was found and forwarded to us. Punctual replies to phone calls and emails were all a part of this positive experience. Most know that Honda makes/sells a quality product with the best safety features standard in the vehicles. God used a Honda to assist in His miracle. Our son survived being driven off the road and taking a tree out while driving a civic si (small sporty number). The side curtain airbags and strong reinforced driver protection features allowed him to walk away from the crash. He was admitted, x-rayed, examined for 24 hours and released. If that doesn't show Honda in a positive light, I don't know what does! During our recent purchase a situation occurred that needed managerial action. Julie took the issue to the right man and they got to the bottom of it while retaining our satisfaction and confidence in the dealership. Kevin Frank, sales manager, went out of his way to correct an error. In all honesty, we were ready to give up and leave as disappointed customers with a scarred view of our favorite Honda dealer AND without a new car. Kevin stopped us and asked if we would give him a couple minutes. We agreed. Kevin returned with a solution that we ALL could agree to accept! Gone was our disappointment, improved was our belief in management to serve a customer well. I am not related to or best friends with or being paid to write my story. Words and actions tell much about character of individuals and businesses. Valley Honda proved to match their words with their actions! One rule of business says that keeping customers satisfied leads to more business. Satisfied clients will tell others about favorite products, BUT dissatisfied customers will spread the word like wildfire. I'm not suggesting that I/we would have gone out bad-mouthing Valley, however I will say we wouldn't have sent our friends and family back. Thank you to Kevin and Julie for representing a great product with FABULOUS customer service! More

After totaling my Civic in an auto accident, Jim Hanahan and Valley Honda helped put me into a new car right away. I got a great deal on the 2014 Honda Pilot. My family has purchased 6 cars from Jim in the and Valley Honda helped put me into a new car right away. I got a great deal on the 2014 Honda Pilot. My family has purchased 6 cars from Jim in the past few years. He is always very helpful and doesn't try to push things on us that we don't want. Always an awesome experience at Valley Honda. Make sure to ask for Jim Hanahan! More