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Valley Honda

Aurora, IL

5.0
11,493 Reviews
Valley Honda is the Illinois' largest volume Honda dealership and ranks as one of the top 25 volume Honda dealerships in the U.S. A massive selection of Honda vehicles enable Valley Honda to provide tremendous savings the customer. Most importantly, however, is Valley Honda's focus on truly serving the customer. As a 16 straight Honda President's Award recipient, Valley Honda is recognized by American Honda as ...
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4173 Ogden Ave

Aurora, IL

60504

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Showing 11,493 reviews

May 04, 2014

Love Nick and my new CRV Nick was so great to work with. Extremely helpful, knowledgable, outgoing and fun! He was very patient with me! I will definitely make sure to always More

by reneasimpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 02, 2014

Outstanding service/relaxed environment Nick is courteous, kind and professional. I like that he doesn't use agressive, pushy sales tactics. He's very down to earth. Enjoyable experience. More

by quiles48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Theodor
May 02, 2014

Great experience with Bob Mueller Great experience buying a new car with Bob and the staff at valley Honda! Best price and service! Would definitely buy a car here again. More

by Thezan12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2014

Great Experience at Valley Honda I had a great experience at Valley Honda. The staff and especially Nick did a great job of creating a low pressure atmosphere. It's not what you would More

by geodrago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 01, 2014

Best customer service Personalized customer service, we were treated as friends, not just as customers. Roy took time to know us, not just sell us the car. Willingness and More

by Neniche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 30, 2014

Best Place ever!! The best dealership I have ever been too! Great customer service, price, and I felt right at home when I was there! Randall thank you so much!! More

by Andross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Rosen, Randall Rosen
April 30, 2014

Happy customer This is the 2nd vehicle my family has purchased at Valley Honda. The employees are very knowledgeable and wonderful to work with. Valley Honda has a More

by KathB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Rosen
April 30, 2014

A Culture of Lying..... Beware. Unfortunately, I feel the need to warn customers of Valley Honda in Aurora, Il. I don't enjoy writing bad reviews, and may have let it slip, but then More

by mdobbins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
May 01, 2014 -

Valley Honda responded

Dear Mdobbins, Thank you for taking time to review my business and provide this valuable feedback. As I wrote today in my email to you, I apologize for our poor performance in serving you. There is nothing more important to me than to serve our customers and to truly earn their trust and confidence. Without question, we did not do that in this situation and I sincerely apologize for that. I will make no excuses. I believe in continuous improvement, and I will commit to using your feedback constructively to improve Valley Honda. It is my hope that some day I may have the opportunity to personally serve you and, if given that opportunity, I will do my best to regain your trust and confidence. In the meantime, I wish you the very best! Sincerely, Bob Navarre, Owner, Valley Honda

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April 30, 2014

Excellent Salesman Excellent Service Come in to Valley Honda to browse for a car and check out our options and I was not disappointed. First of all the selection was huge both new and u More

by djb223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Andrews
April 30, 2014

Excellent Experience I experienced excellent service working with Eileen Davis throughout a rather unusual sales process. Eileen was great helping my daughter and throug More

by RalphFilippelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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