
Valley Honda
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
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Nice place, professional people. My wife and I just recently purchased a new Honda Accord. Working with Nikki made the process simple and easy. Nikki was very professional, polite and My wife and I just recently purchased a new Honda Accord. Working with Nikki made the process simple and easy. Nikki was very professional, polite and had a good sense of humor. She actually surprised us by showing up on her day off helping us to finalize the deal. Thank you Nikki. More
Just Perfect I had a great experience with Valley Honda. It was not at all stressful and everything went smoothly. Steve Grady was great to work with, with a goo I had a great experience with Valley Honda. It was not at all stressful and everything went smoothly. Steve Grady was great to work with, with a good sense of humor :). Everyone there made us feel welcome and comfortable. I know I won't have problems with my new car, but I do look forward to going to their super-comfortable setting of the waiting room sometime! More
Exactly what I needed Working with Steve Grady was a great experience. He was extremely genuine and attentive to what I needed as a young adult making my first car purchas Working with Steve Grady was a great experience. He was extremely genuine and attentive to what I needed as a young adult making my first car purchase. I also had the pleasure of working with Kurt Gonzalez. He generally is not a salesman but he was always available to answer questions, he regularly checked in on me to make sure I was getting the best experience possible and did background work to get me into my new car 2 weeks earlier than expected. I visited a lot of dealerships before making my decision, but Valley Honda was the only one that had had a team of people who I felt legitimately had my best interest in mind when selling me my beautiful Honda Fit EX More
Easy and Non-Stressful Car Buying Experience Replaced my 2003 Pilot with a new 2015 Pilot. Nick provided us with the best price beating TrueCar pricing. Nick was courteous and very professiona Replaced my 2003 Pilot with a new 2015 Pilot. Nick provided us with the best price beating TrueCar pricing. Nick was courteous and very professional in handling our vehicle purchase with our entire family including our children. I would definitely recommend working with Nick and Valley Honda if you are in the market for a new Honda vehicle. More
Great, painless experience We'd attempted to buy a Honda from this dealer last year. They were not flexible and did not work with us and we landed up buying a car from another We'd attempted to buy a Honda from this dealer last year. They were not flexible and did not work with us and we landed up buying a car from another brand. When our second car turned 14 this year and was up for a change, we were skeptical of what we would find at Honda. Allan was very friendly, approachable and helpful. He did not try to pressure us into anything. Through the entire negotiation process, we did not feel like he was playing games with us. If you go to buy a car at this dealer, I would highly recommend working with Allan. More
Thank You Brittany! I wish I could give Brittany 6 stars for her awesome service. When I began shopping for a Honda Fit, I checked with several dealers in my area to find I wish I could give Brittany 6 stars for her awesome service. When I began shopping for a Honda Fit, I checked with several dealers in my area to find the color and trim I was looking for. I also registered with TrueCar.com and received quotes from area dealers. When I contacted Valley Honda, I got a quick response from Brittany Brandon, with a price quote that was below the quoted price from other dealers (including those giving me the TrueCar discount.) Aside from the great price, Brittany's customer service was amazing from start to finish. This was most apparent in comparison to some of the other dealers who contacted me during my car shopping experience. Brittany listened to exactly which Fit I wanted and assured me Valley Honda would be able to get it for me. (Compared to dealers who ignored what I wanted or tried to convince me what I REALLY wanted was a car they had on their lot.) Brittany gave me honest answers to my questions and realistic estimates of how long it would take to get my car. (Compared to one dealer who actually tried to tell me that the car I wanted was not yet being produced by the factory.) (And she got my car sooner than expected!) And when I mentioned I preferred email, she was happy to answer my questions via email. (Compared to dealers who kept playing voicemail tag with me without answering any of my questions.) In short, Valley Honda is almost 40 miles from my home, and since I needed to order my Fit in the color/trim I wanted, I could have ordered from a dealer much closer to my home. But when I'm making a purchase as important as a car, I want to work with a salesperson who respects me as a customer, and answers my questions honestly. And she made the process ridiculously simple from beginning to end. From ordering, to financing, to picking up my car. So yeah - if you're looking for a car, go to Valley Honda and ask for Brittany! She's fantastic. More
Wonderful Experience We have a wonderful experience with Kyle and this dealership. Kyle is really friendly and very knowledgeable about the vehicles we were looking at. We have a wonderful experience with Kyle and this dealership. Kyle is really friendly and very knowledgeable about the vehicles we were looking at. He answer all our questions and make this purchase experience smooth and pressure free. We will recommend Kyle and Valley Honda to any of our friends who want to purchase Honda. More
Competitive pricing and EXCELLENT customer service!! I purchased a 2014 Honda Accord from Valley Honda. I sent out requests for quotes to several dealerships and Brandon Sullivan was the first to respon I purchased a 2014 Honda Accord from Valley Honda. I sent out requests for quotes to several dealerships and Brandon Sullivan was the first to respond to my inquiries. I noted this down because as a customer, it was important to see who really wanted my business. He provided information as to what colors were in stock for the model that I was looking for and he gave me a breakdown of the out-the-door quote which helped me understand all of the numbers involved. He was very persistent with following up to see if there was any other assistance that I needed and he was very accommodating to check if their quote was competitive enough compared to other dealers. It was this persistence and eagerness for my business that kept Valley Honda at the top of my list while I continued my search. When I visited the dealership, I was greeted by Manny Bejar. Extremely friendly. Excellent first impression. He showed me the car that the quote was for and answered all my questions. He prepared the vehicle for a test drive. I was then introduced to Joseph Barsalona. He assisted with the test drive. During the drive, he walked me through the different options and accessories for the car and explained how they were used. He was very personable and made the test drive very relaxed and a very good experience. He gets an A+ for being able to relate to the customer and making me feel at ease. When it came to negotiating the vehicle price, at no point did I ever feel pressured. He was very patient and allowed me time to think things through. He understood that I needed a competitive price and he followed through with it. I felt like I received an exceptional quote for the vehicle. I would highly recommend Valley Honda when purchasing a vehicle. The facility offered a clean and refreshing atmosphere, and the waiting area was pleasant. The sales representatives were all friendly. I have only great things to say about Valley Honda and my experience with Brandon, Joseph, and Manny! More
Wonderfule Experience Steve has been very helpful for making this purchase. With his help it was very easy to make decision. I recommend him for everyone. I feel , he is si Steve has been very helpful for making this purchase. With his help it was very easy to make decision. I recommend him for everyone. I feel , he is simply the best in the business. More
Follow-through and thorough Service I purchased a 2015 Hybrid Accord. Andy was very thorough during the sale in presenting options (most of which I chose not to go with) but he handled I purchased a 2015 Hybrid Accord. Andy was very thorough during the sale in presenting options (most of which I chose not to go with) but he handled it smoothly and spoke informatively when I had questions to ask. He knows his product. Upon picking-up my new car I noticed a paint flaw in the bumper. Andy and the service folks took care of the issue for me without hesitation. While my car was in the shop, Andy was diligent in calling me to ask if everything was okay. (A nice touch even if he could have checked in with the service department himself and simply called to tell me things were progressing well with my car). I feel I paid a fair price after all is said and done with my trade-in, the car itself and the options I did purchase. Financing from the dealer was better than I could get at my bank as a "preferred" customer; they got me an even lower rate than the one they had committed to. Not everyone in this dealership is as sharp and efficient as my experience with Andy. Going in during initial looks and "kicking of the tires" was extremely cumbersome. Before getting to Andy I simply wanted to test drive the hybrid Accord. It took fooooooooooorevvvvvvvvvvvvver to finally get to drive the car. They will insist on sitting at one of the desks to review car options via their website...I have internet connection at home and could have done the same thing. More