Valley Hi Kia

Do not go near these cars or dealership My friend bought a used kia optima and motor blue up. We bought a new kia optima .My husband took in early for a oil change because oil so dirty and b My friend bought a used kia optima and motor blue up. We bought a new kia optima .My husband took in early for a oil change because oil so dirty and black. He asked if they used synthetic they lied and said yes. So then in another 2000 miles we put the best synthetic and used there kia oil filter which we have now found out restricts the flow of oil. I have driven car another 1100 miles and oil again is pitch black and looks like its never been changed. The service is so awful we asked the service manager if we could do our own oil change and he said yes if we kept records. Now we are learning even with 100000 mile warrantys they are not backing up warranty . So at 11000 miles we have sent our oil to blackstone laboratory to check our oil and motor so if we need to sue we will be able to take them to court.We are taking pictures of oil before and after. We signed all paperwork for car as we were leaving they chased us out of door and said they had mixed up our paperwork with someone else's so please sign new papers which were not what we paid for. We had put gap insurance and it was removed and we haven't figured out what else they pulled yet. They have lawsuits for not backing their warranties More

Truly exceptional Great the service was fast very comfortable and answer all questions. Gave me the space to thing and decide on what I wanted to do such as I was comf Great the service was fast very comfortable and answer all questions. Gave me the space to thing and decide on what I wanted to do such as I was comfortable with payment and color of vehicle More

Horrible follow-thru Brought vehicle back for promised repairs and since the sales manager is not there they won't even honor replacement of carpet that glue is bleeding Brought vehicle back for promised repairs and since the sales manager is not there they won't even honor replacement of carpet that glue is bleeding through from underneath or first oil change. Love the Soul but will never do business with this DEALERSHIP AGAIN. More

My Valley Hi Kia experience My salesperson Terrance was very attentive to my wants and needs in helping me select my new car. I chose the Kia Sportage in red with black interior My salesperson Terrance was very attentive to my wants and needs in helping me select my new car. I chose the Kia Sportage in red with black interior. Terrance spend slot of time explaining everything to me in very simple terms as to make it easy for me to understand. My entire experience went very well. The staff were very friendly and helpful. More

excellant dealership consultant,sales mgr, Felt that everyone who helped me beginning with sales consultant Victor Sanchez found what I was looking for excellent sales person.Fareezz Fakhoury e Felt that everyone who helped me beginning with sales consultant Victor Sanchez found what I was looking for excellent sales person.Fareezz Fakhoury explained in detail what I was signing as well as Moe caballo sales Mgr, and Grey In finance all friendly and geeked my needs in purchasing an automobile. Dealership clean and everyone friendly and helpful. More

Quick easy welcoming Gloria and Arad helped get into a fully loaded Kia Soul I got it at a great deal because it was a 2016. I love it Gloria and Arad helped get into a fully loaded Kia Soul I got it at a great deal because it was a 2016. I love it More

Excellent Seevice Great crew, was in great hands. Darrell was super helpful and friendly! I got a great deal on the car I wanted and I definitely recommend this dealers Great crew, was in great hands. Darrell was super helpful and friendly! I got a great deal on the car I wanted and I definitely recommend this dealership! More

A little lengthy but worth it! Went to purchase my first car from a dealer and it was a very pleasant experience. They worked with my income and things got up and going quickly. Tif Went to purchase my first car from a dealer and it was a very pleasant experience. They worked with my income and things got up and going quickly. Tiffany Heywood was terrific and very personable and relatable. She was great with my parents and my know it all dad, and even walked us across multiple lots to find the "one." Paperwork took forever but that's expected. Overall, I came away with a car that I could afford and am tremendously happy with. More

My new car They were able to give me a better deal then what was shown. Glad I came and was able to get a really good deal. They were able to give me a better deal then what was shown. Glad I came and was able to get a really good deal. More

Very helpful Jesse Lupian, was very helpful and knowledgeable about the KIA Optima. He worked very hard to get us the right monthly payment and what was best fo Jesse Lupian, was very helpful and knowledgeable about the KIA Optima. He worked very hard to get us the right monthly payment and what was best for us. So, if you're looking for a new car come down to valley hi KIA and ask for Jesse lupian. I will be telling my friends and family about valley hi KIA. More