Valley Hi Kia

My Kia experience .. I had experienced 5 star service while buying my Niro...Danny lopez was extremely helpful and went out of his way to make me feel comfortable... I wou I had experienced 5 star service while buying my Niro...Danny lopez was extremely helpful and went out of his way to make me feel comfortable... I would not hesitate to recommend anyone to buy from your dealer ship... thanks to all who helped me into my new car... I love the Kias..great automobiles.. More

Melissa at Victorville Kia was awesome! Her attention to detail and personable attention was great! We would highly recommend her to buy a car! We felt like we were buying a car was awesome! Her attention to detail and personable attention was great! We would highly recommend her to buy a car! We felt like we were buying a car from a family member!! More

After purchase thoughts The staff including, Danny, Alma, Bruce, and Moses, were Top Notch, very freindly and courteous, and extremely knowledgeable. My wife, Stacy and I a The staff including, Danny, Alma, Bruce, and Moses, were Top Notch, very freindly and courteous, and extremely knowledgeable. My wife, Stacy and I are very satisfied with our purchase, the overall experience was unusually pleasant. We will recommend this dealership and staff to our family and friends. Thanks Lady, and gentlemen, Carlton More

Love our new Kia Sorento Tim Bond is very knowledgeable about the Kia products and was so very helpful in our decision to purchased the Sorento. He took the time to show us p Tim Bond is very knowledgeable about the Kia products and was so very helpful in our decision to purchased the Sorento. He took the time to show us pre-owned products but we ultimately chose a new Kia. We have lots to learn about all the features that Tim went over with us. More

Good service Me and my wife were very satisfied with our salesman Timothy Bond. He was very professional and made the transaction very simple. I left Valley Hi Kia Me and my wife were very satisfied with our salesman Timothy Bond. He was very professional and made the transaction very simple. I left Valley Hi Kia feeling satisfied with our purchase. I also wanted to mention the internet team Marisol and Nannette they were also very professional and did their jobs wonderfully. More

Great buying experience. Frankie helped us find a great car for our family, he was professional, knowledgeable and friendly. I recommend him if you ever need a new car. :) Frankie helped us find a great car for our family, he was professional, knowledgeable and friendly. I recommend him if you ever need a new car. :) More

No pressure, makes car buying easy Ask for Frankie Larrinaga, he is very knowledgeable, no pressure, strives to make his customers happy! He makes car buying a very pleasant experience. Ask for Frankie Larrinaga, he is very knowledgeable, no pressure, strives to make his customers happy! He makes car buying a very pleasant experience. Thank you Frankie More

Amazing Great customer service, everyone was very welcoming and everything was explained very thoroughly would highly recommend for anyone to buy from here. B Great customer service, everyone was very welcoming and everything was explained very thoroughly would highly recommend for anyone to buy from here. Best experience I could have had ?? More

Really great experience Great customer service and flexible finance options. They worked with me even though I’m currently on leave from work and helped me into a nice safer Great customer service and flexible finance options. They worked with me even though I’m currently on leave from work and helped me into a nice safer car for my family More

Worst car buying experience ever! We went in to Valley Hi Kia to look at the Kia Sorrento EX 2.0L Turbo or EX V6 models. We were greeted by Frankie, our salesman who showed us the cars We went in to Valley Hi Kia to look at the Kia Sorrento EX 2.0L Turbo or EX V6 models. We were greeted by Frankie, our salesman who showed us the cars and took us on the test drives. I let Frankie know that I was already pre-approved with my financial institution and had check-in-hand. When it came time to talk business Frankie contacted his manager, Grey, to work with us for best price. Grey appeared to work in F&I and was very rude to us. He told us that the BEST offer that they could offer us with taxes and registration was $37,700. I told him that I had already contacted Jazz at Fontana Kia, Monique at Citrus Motors Kia of Ontario, and Kia of El Cajon (which is far away, but I would be in their neighborhood in a week). David Gunn of Kia of El Cajon was able to offer the same exact model (with all the same packages) at $35,600 with taxes and registration. When i told Frankie and his manager, Grey, they both got defensive with me and demanded to see my phone so they could see it and "make sure". I told them no and they treated me like I was a liar. They were very argumentative with me and would not work with me no matter what I said. The whole process went downhill from here. Grey told us there is nothing they could do for us and would not negotiate. They were very rude to us throughout the whole ordeal. Frankie and Grey acted like I owed them something or that I owed them a favor. When my wife and I walked out on them Frankie came running over to us to try to sell us a cheaper model and told us that this one is in our price range since we can't afford the Sorento that we were looking at. I'm not sure how he knows what my price range is, as I never disclosed that with him, but I wasn't about to purchase a vehicle for well above MSRP, especially when other Kia dealerships were quoting less than Valley Hi for the same model and packages. I ended up purchasing a BMW from BMW of Ontario. Valley Hi Kia-- go look at BMW of Ontario. This is how car buying and selling should be! ***DO NOT PURCHASE FROM VALLEY HI KIA!! WORST CAR BUYING EXPERIENCE EVER!*** More