
Valley Hi Kia
Victorville, CA
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664 Reviews of Valley Hi Kia
My experience with Valley Hi Keogh was awesome and great Jaime Herrera My sales associate was was great with me, Marisol, the finance manager, explain things really well I’m really help me make a decision o Jaime Herrera My sales associate was was great with me, Marisol, the finance manager, explain things really well I’m really help me make a decision on my warranty alone. Thank you for the KIA. More
Thanks to Juan & Andy for the quick diagnosis. We did not have to leave our Telluride and rent a car to return home. Will be going to Valley HI for future service as it will save me time and fuel We did not have to leave our Telluride and rent a car to return home. Will be going to Valley HI for future service as it will save me time and fuel instead of taking it to the dealer where I purchased it. More
Took wife’s car in for first oil change, service department was great, especially Stacey she always goes out of her way to make sure I’m comfortable while waiting & keeps me updated on the status of department was great, especially Stacey she always goes out of her way to make sure I’m comfortable while waiting & keeps me updated on the status of my car. More
This is my send new car and I am impressed once again, the ease and amiable sales team has won my best once more. Josh Carballo and Danny Monarrez Are one of the most amazing and helpful people there, t the ease and amiable sales team has won my best once more. Josh Carballo and Danny Monarrez Are one of the most amazing and helpful people there, they enemy out of their way to help me and my family get into a new car.. last but not least else Perez was outstanding !! Joshua followed up next day to inquire if we needed. Anything that is going above and beyond . on the ending note hand down they are 5 star in my books. More
If I could give these people negative stars I would, please save yourself the headache and time you will waste with this dealership. I get it.. They reel you in because of their affordable pricing on ca please save yourself the headache and time you will waste with this dealership. I get it.. They reel you in because of their affordable pricing on car but let me tell you... having to deal with their service department isn't worth it... My family and I have bought 7 cars from their lot and they are now refusing me service for my car. I had taken my car in because I PURCHASED a service package through the dealer. I drop it off and Ricco calls me 2 hours later stating they would not be able to service my car no longer. When I asked why he said "management has talked to you about this, I am just relying the message." I replied, "no one has talked to me about this, I always bring it here, I have a package through you guys." He said "oh well that's what I was told and if you want a manager to call you about it they will shortly. " Ricco told me to take my car to another Kia dealer, mind you guys the nearest one is about 60 miles away. He hangs up the phone and their service manager, Paul calls me. He says, "Ms. Barriga we are refusing to service your car here anymore because we rather not deal with you." When I asked what I had done, he said, "Your reviews and some encounters we had with you we just rather not and since I am the manager I can make that call." I told him I had PURCHASED a service plan and I need a refund, he said he would work with his GM to get that for me.. That was two weeks ago.... This place is a joke.. Save yourself, this place is very unprofessional. In the time I have gone to get my car serviced here they have, lost my engine cover, spilled oil on my engine but did not clean it, CRASHED MY CAR and DID NOT fix it properly, they DID NOT tighten the oil filter so my oil was dripping and now this. They denied me service because they don't like how I leave them reviews and call out the shady stuff they are doing. This place needs to go through a whole staff turn around. THE ONLY PERSON THAT IS DECENT HERE IS NAMED DAISY. More