Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Valley Buick GMC - Service Center
Apple Valley, MN
1,005 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,005 Reviews of Valley Buick GMC - Service Center
Sort by
May 16, 2019
Helpful advice and good service We were given very good advice on an issue we had with our car that was going to cost $3,000 + to fix. The advice was unsolicited but we were very tha We were given very good advice on an issue we had with our car that was going to cost $3,000 + to fix. The advice was unsolicited but we were very thankful because we could now make a more informed decision. I always appreciate the personal and courteous service. More
by matthew.hinrichs
Verified CustomerEmployees Worked With
May 16, 2019
Always Excellent I have been having my Buick serviced at Valley for many years. The staff is fantastic, and I have developed relationships as a result of the lack of a I have been having my Buick serviced at Valley for many years. The staff is fantastic, and I have developed relationships as a result of the lack of attrition usual at most dealers. Scott and Tom have always been professional and helpful. More
by Axman
May 16, 2019
Effortless transaction The service team made getting new tires super easy! They even suggested if I waited two weeks that I would save $100.00 due to an upcoming special. Gr The service team made getting new tires super easy! They even suggested if I waited two weeks that I would save $100.00 due to an upcoming special. Great people! More
by doug72
Employees Worked With
Tom Monson
May 13, 2019
Tom is Awesome! Tom always takes the time to explain the repairs and pricing to keep our vehicles running smooth. We take all our vehicles to Tom. Tom is our "Trust Tom always takes the time to explain the repairs and pricing to keep our vehicles running smooth. We take all our vehicles to Tom. Tom is our "Trusted Adviser" More
by griffsvob
Employees Worked With
Tom Monson
May 09, 2019
Tom did a great job on our 2002 Yukon XL Thanks for taking the time to help me facilitate a new starter and rear brakes on our older Yukon XL. Tom was very helpful and took the time to get m Thanks for taking the time to help me facilitate a new starter and rear brakes on our older Yukon XL. Tom was very helpful and took the time to get me the best pricing and call me to inform me of the status of the repair. More
by dale22
May 08, 2019
Check Engine light was diagnosed and results quick . I used the shuttle service and it was all I needed, Drivers were very friendly. The work came in less than I expected, and though I declined one repai I used the shuttle service and it was all I needed, Drivers were very friendly. The work came in less than I expected, and though I declined one repair there was no pressure to replace that part, though they explained the need and we discussed later repair. More
by wuerffeldavid
May 02, 2019
Great Service Friendly and professional. Oil change took less than an hour! Really couldn't ask for more than that. Thank you and keep up the great work! Friendly and professional. Oil change took less than an hour! Really couldn't ask for more than that. Thank you and keep up the great work! More
by slugbugred
Employees Worked With
May 02, 2019
Mptor mout issues Got us in quickly and even found another issue so we didn't have to come back! Got the service done in a timely manner too. Got us in quickly and even found another issue so we didn't have to come back! Got the service done in a timely manner too. More
by KIM.SCHILLER70
Employees Worked With
Tom Monson
May 02, 2019
Knowledgable staff, quick service. I scheduled my service online and found it very easy to use and navigate. I was able to explain my problem to help narrow the diagnostics for the sta I scheduled my service online and found it very easy to use and navigate. I was able to explain my problem to help narrow the diagnostics for the staff and explain everything. I then received a phone call from one of the service writers, regarding my problem. He answered all my questions and provided me with other ideas and options as well. When I arrived on the day of my appointment, I was greeted promptly by the staff. They immediately asked if I would need a ride somewhere and had a driver ready. I received a update phone call from staff and they provided me with the progress of my service. I then received a phone call advising my vehicle service was complete. When I returned, staff was able to quickly get me checked out and I was able to settle my payment. Service was complete very well and the price was under what I expected. More
by murphydav79
Employees Worked With
Tom Monson
May 01, 2019
Good service ...more mechanical issues with this car than I care to have, but that is probably true with anyone...other than that this service department takes car ...more mechanical issues with this car than I care to have, but that is probably true with anyone...other than that this service department takes care of issues as they happen, and with a smile. More
by luvtowalk
