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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
995 Reviews

995 Reviews of Valley Buick GMC - Service Center

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August 05, 2024

Would have been nice if they washed my car they usually do not sure why they didn't More

by trexor_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We understand that having your vehicle washed is an important part of your experience at Valley Buick GMC of Apple Valley. While we're glad you chose us, we appreciate your comments and will ensure that our team is aware of your expectations moving forward. If there's anything else we can assist you with, please feel free to reach out. Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

Kept me informed about the problem with my vehicle and the plan to repair the issue. Provided me with a vehicle. More

by chpagel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! I'm glad to hear that we kept you informed about the problem with your vehicle and provided you with a loaner during the repair. At Valley Buick GMC of Apple Valley, we strive to ensure our customers are well-informed and supported throughout their service experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

I have been a customer of Valley GMC/Buick for over 20 years. The employees have always been very friendly and knowledgeable. I have purchased several cars from them and have always trusted them to servic More

by mjoyolson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the past 20 years. It’s great to hear that our team has consistently provided you with friendly service and trustworthy vehicle maintenance. We look forward to continuing to serve you and your automotive needs for many more years to come! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

Great service,great people! !!!!!!’very friendly and accommodating..Always very satisfied with the full service.!! More

by Lois newman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience with our team at Valley Buick GMC of Apple Valley. Your satisfaction is our priority, and we appreciate your kind words about our service and staff. We look forward to welcoming you back again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

I have bought 3 trucks there in a row. I would not have come back there it I had been dissatisfied. I will say that the issue I had with the lifter replacement will cause me to reconsider More

by John Millonig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for taking the time to share your experience with us. We're grateful for your loyalty in choosing Valley Buick GMC of Apple Valley for your truck purchases. It's concerning to hear about the challenges you've faced regarding the lifter replacement, and we appreciate your feedback regarding this issue. Your input is valuable as we strive to improve our services and offerings. If you have any further questions or concerns, please feel free to reach out. We hope to see you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

Very accommodating and easy to work with and keeps you informed about your vehicle and they’re progress while working on it. More

by dspeter57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're glad to hear that you found us at Valley Buick GMC of Apple Valley accommodating and easy to work with. It's important to us to keep our customers informed about their vehicles throughout the process. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

The staff and technicians were all courteous and helpful. The work performed on the vehicle was done to my satisfaction. I would go back to Valley anytime I have an issue. More

by SDSCHERF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your positive review! We're thrilled to hear that you found our staff and technicians at Valley Buick GMC of Apple Valley to be courteous and helpful. It's great that the work on your vehicle met your satisfaction. We look forward to assisting you again anytime you need us! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 04, 2024

The employees were friendly and efficient. We came for an oil change and didn't have to wait too long. The lounge was a very pleasant place More

by joycelalme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found our employees friendly and efficient during your oil change at Valley Buick GMC of Apple Valley. It's great to know that you enjoyed our lounge as well. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 03, 2024

Love valley GMC. Great service. Friendly service department. I love doing business with this dealer. More

by pbushee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley. Our service department strives to provide friendly and efficient service, and we're thrilled to hear about your positive experiences. We look forward to seeing you again for your next vehicle needs! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 03, 2024

Very helpful and informative. The dealership was immediately responsible in contact and relaying the cost. More

by MDOUGHERTY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We're glad to hear that you found Valley Buick GMC of Apple Valley to be helpful and informative. Our team always strives to provide clear communication and prompt service. We appreciate your feedback and hope to assist you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

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