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Valley Buick GMC
Apple Valley, MN
1,158 Reviews
Valley Buick GMC is a staple in the Apple Valley community. Just 7 minutes south of Bloomington / Richfield, The Mall of America and Minneapolis / St. Paul International airport. We provide sales & service of new Buick & GMC Vehicles. While we also have a great selection of quality pre-owned vehicles of all makes and models. We also have a body shop to to fix all of the unfortunate mis-haps and accidents that might happen too. With over 30 years of earning your business, we are a car dealer for the times.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,158 reviews
March 18, 2019
a great experience I broght my 2013 Regal in for an oil change and Mr Earhart saw that it was done professionally and on time, I have always been treated with courtesy a I broght my 2013 Regal in for an oil change and Mr Earhart saw that it was done professionally and on time, I have always been treated with courtesy at Valley Buick. More
by mmeier1945
Verified CustomerEmployees Worked With
Jim Earhart
March 18, 2019
Easy access to prompt service We bought the car at Valley Buick and find it to be close to home and very easy for friendly service. The waiting room is comfortable for the short w We bought the car at Valley Buick and find it to be close to home and very easy for friendly service. The waiting room is comfortable for the short wait for the service to be performed. And we can look over the nice shiny new models while waiting. More
by leeknutson
Employees Worked With
Tom Monson
March 17, 2019
Great Experience withPurchase of GMC Terrain with Tim Condon This is the 9th vehicle we bought from Valley. We have always been impressed with the sales and service during the last 34 years we have dealt with t This is the 9th vehicle we bought from Valley. We have always been impressed with the sales and service during the last 34 years we have dealt with them. We get taken care of with every department we work with. I spoke with Tim Condon (via email) before we came in to let him know what I was looking for. he was very prompt getting back to me with suggestions and information. I did not get stressed or pressured in the purchasing process and Tim pointed out the various incentives and helped us get the most off. We are very happy with the purchase. I'm glad they redesigned the GMC Terrain. The 2017 and earlier models were too boxy and not attractive. More
by Brenda#9
March 15, 2019
Not pleased. First off the green card mailed to me had the name Tom Stensrud with a hand written number that was illegible. I called what I thought it was and it First off the green card mailed to me had the name Tom Stensrud with a hand written number that was illegible. I called what I thought it was and it was wrong so I called the number on the orange card that was printed. I was told by Heather that I could bring my 2019 GMC Sierra in on Tuesday 3-12-19 and it would take half a day, she also wanted me to get my oil changed. I told her I have only 2,000 miles on the truck at this time. I asked if I could drop it off on Monday because I had the day off. She said yes. I lined up a ride with my son to pick me up and bring me home. When I pulled into the lot, I got out and was yelled at by an employee and said I could not park there. I was upset at the tone he used and being scolded by him. Anyway, my son came (made an extra trip for me and took me home to Lakeville. I was called a couple hours later and told that my truck was done???? My appointment wasn't until Tuesday. Now how do I get back and pick it up. I could have waited there or walked to a store instead of inconveniencing everyone else. I called my wife and she drove home from St Paul and brought me to the dealership to pick up my vehicle. I received from OnStar services that my tire pressures were low. When I got the truck home from the service department, they were still low. No one checked the air in the tires and I thought that maybe it would have been washed, but it wasn't. I am very displeased with the service. I don't feel appreciated as a customer, or that I am valued. Why wasn't a loaner vehicle provided? Why was the truck done in half the time stated and the day before it was scheduled. It was difficult to arrange rides from other people to get there and drop it off and to pick it up. More
by timrogotzke
March 14, 2019
Friendly Close to my office so convenient for me to have my vehicle serviced. It is a gmc dealership so that is why I choose valley. Close to my office so convenient for me to have my vehicle serviced. It is a gmc dealership so that is why I choose valley. More
by gpatterson65
Employees Worked With
March 14, 2019
Very nice experience Overall experience was great! Everyone one friendly and very helpful. No one was pushy or made me feel pressured, that is very huge for me. Overall experience was great! Everyone one friendly and very helpful. No one was pushy or made me feel pressured, that is very huge for me. More
by ZAKSMOMMY08
March 13, 2019
Service Tom Monson was extremely helpful in helping resolve an oil consumption issue with my 2012 Equinox. I was pleased that I could rely on the same person Tom Monson was extremely helpful in helping resolve an oil consumption issue with my 2012 Equinox. I was pleased that I could rely on the same person to do my oil checks so that there was consistency. More
by dkbenson
Employees Worked With
Tom Monson
March 13, 2019
Happy Tom M and Scott in service always make sure we are taken great care of! Been coming here for over 30 years! It's like having friends take care of your Tom M and Scott in service always make sure we are taken great care of! Been coming here for over 30 years! It's like having friends take care of your vehicle. More
by DCOLE1957
March 13, 2019
Used car purches Everyone was help full especially Connor 100 percent cutomer oriented and helpful I will definitely recommend you guys to anyone and will be a future Everyone was help full especially Connor 100 percent cutomer oriented and helpful I will definitely recommend you guys to anyone and will be a future customer for when I need a new truck. Connor made the difference for me and made me feel comfortable about my purchase. More
by pakmenkalns
March 12, 2019
Great place! I have been using Valley Buick for about 10 years now. Everyone is very friendly and helpful. I feel the staff are very honest in the service requir I have been using Valley Buick for about 10 years now. Everyone is very friendly and helpful. I feel the staff are very honest in the service required and don't push extra services. I like the punch card for a free oil change. We are looking to buy another vehicle in the next year and we will certainly look at what Valley has to offer. More
by rfuller245
Employees Worked With
