Valley Buick GMC

Great day! Highly recommended Did some online searching and found a truck I liked listed at Valley GMC in Apple Valley. I stopped in for a test drive and met with Shane Carnahan. Did some online searching and found a truck I liked listed at Valley GMC in Apple Valley. I stopped in for a test drive and met with Shane Carnahan. He was helpful and worked with me on a new GMC truck. Liked the truck but was undecided. A week later I returned to drive it again and we ended up making a deal. Just picked it up and they did a great job of getting it ready. I had an extra accessory installed and it looks really great. For the finance piece...Joel Mullett is a great guy and helped make the financial components work smoothly. He was was easy to work with and resolved my many questions quickly. I am hard to please and these guys far exceeded my expectations! Great experience and I highly recommend Valley if you’re in the market for a new vehicle. More

Worst service experience we've ever had. Zero communication between the receptionist, the service manager, and the mechanics. 6 appts, problem not solved. Too many things to list communication between the receptionist, the service manager, and the mechanics. 6 appts, problem not solved. Too many things to list More

I was out of state when I had a transmission issue on my 2015 Sierra. It was a few thousand miles out of warranty, and the out-of-state dealer wasn’t able or willing to help me with cost sharing. When I got 2015 Sierra. It was a few thousand miles out of warranty, and the out-of-state dealer wasn’t able or willing to help me with cost sharing. When I got back to Minnesota, I contacted Randy at Valley GMC, which is the dealership that sold me the car. Randy went to bat for me and got a substantial cost sharing from GM on my behalf. This is in spite of them not even doing the repair - it was only to help a customer. I’m extremely impressed. More

Continued Stellar Service I have been coming here since 2015 when I purchased my truck at a different dealership, I have had Heather in service and will not deal with anyone el I have been coming here since 2015 when I purchased my truck at a different dealership, I have had Heather in service and will not deal with anyone else.I travel extensively and I always get in for service on a moments notice. Quality of work and the professionalism of the personnel make this the only place south of the river for service. KEEP IT UP!!! More

I am highly satisfied and will return. I apologize for the delayed response. I had a great experience with the sales and financial staff who helped me obtain my truck. Their service was imp I apologize for the delayed response. I had a great experience with the sales and financial staff who helped me obtain my truck. Their service was impeccable and I will highly recommend them to others in the future. More

Oil change Overall good experience, I was a little early on my appointment but they took me and my service was completed by the appointment time. Just one minor Overall good experience, I was a little early on my appointment but they took me and my service was completed by the appointment time. Just one minor complaint, my vehicle was not washed but it was not that dirty in the first place. More

Still A problem They were unable to duplicate the problem with the brakes and would not keep it until the next morning to try again. It usually has to set for some t They were unable to duplicate the problem with the brakes and would not keep it until the next morning to try again. It usually has to set for some time before they fail, but when I first start out after setting over night, it's like I have no power assist on the brakes until the engine has run for awhile and the brakes have been applied several times. Then they are fine. More

New truck Overall good experience, smooth. Was in and out in less than an hour. Price was fair and no arguing back and fourth on my trade in. Overall good experience, smooth. Was in and out in less than an hour. Price was fair and no arguing back and fourth on my trade in. More

used car Gary and Rick went out of there way to find a used car in my budget.Great crew and thats why I'll keep going to Valley for my transportation needs. Gary and Rick went out of there way to find a used car in my budget.Great crew and thats why I'll keep going to Valley for my transportation needs. More

Love your Sales team! Your Sales team was very efficient, knowledgeable and friendly. I love my new car. Unfortunately, I didn't feel the same way working with Heather. Your Sales team was very efficient, knowledgeable and friendly. I love my new car. Unfortunately, I didn't feel the same way working with Heather. More