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Valley Buick GMC

Apple Valley, MN

4.7
1,282 Reviews
Valley Buick GMC is a staple in the Apple Valley community. Just 7 minutes south of Bloomington / Richfield, The Mall of America and Minneapolis / St. Paul International airport. We provide sales & service of new Buick & GMC Vehicles. While we also have a great selection of quality pre-owned vehicles of all makes and models. We also have a body shop to to fix all of the unfortunate mis-haps and accidents that might happen too. With over 30 years of earning your business, we are a car dealer for the times.
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7500 145th St W

Apple Valley, MN

55124

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Showing 1,282 reviews

April 05, 2025

They discovered damage from a squirrel chewing through wires. They found more damage as they worked on it and Tom kept me updated along the way with the plan to fix it. They were able to get it fixed for More

by karendymit
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
Apr 05, 2025 -

Valley Buick GMC responded

Thank you for your fantastic review! We're glad to hear that Tom was able to keep you updated while addressing the damage caused by the squirrel. It's great to know that we can get your vehicle fixed quickly and provide you with a pleasant experience. We appreciate your kind words and look forward to assisting you at Valley Buick GMC of Apple Valley in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 03, 2025

Great service and work product. They do a super job I won't take my car any where else. They return the car to you totally detailed inside and out, a fantastic job was done. More

by JDIETZ7922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at Valley Buick GMC of Apple Valley. We take pride in providing excellent service and detailing our vehicles to meet your expectations. We look forward to seeing you again for your future needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 02, 2025

The person I was transferred to in service, I believe his name was Tom. He was so helpful, kind & patient. Everyone at the dealership was great. Next time we look for a vehicle we will shop at Valley Buic More

by Pattyebrichacek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that Tom and our team provided you with helpful and positive service at Valley Buick GMC of Apple Valley. We truly appreciate your decision to shop with us, no matter the distance. We look forward to assisting you again in the future! Safe travels! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 02, 2025

Tom is a great service writer. Very communicative and works to advocate for you with warranty company. More

by Severestormz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Tom provided you with excellent service as your service writer at Valley Buick GMC of Apple Valley. His communication and advocacy with the warranty company are indeed valuable. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 02, 2025

Tom Stensrud did a great job. Very professional. They handled the warranty claim very well. More

by birdfixer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We’re glad to hear that you had a great experience with Valley Buick GMC of Apple Valley, especially with the handling of your warranty claim. We appreciate your kind words about our professionalism. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 01, 2025

I was very happy on the way Mr. Wickenhauser was able to go through all the information on my new vehicle and was well knowledged on what he was doing More

by wilsonmike445
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're glad to hear that you had a positive experience with Mr. Wickenhauser at Valley Buick GMC of Apple Valley. It's great to know he provided you with thorough information about your new vehicle and showcased his knowledge. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 31, 2025

We have purchased or leased multiple vehicles at Valley and have them all serviced at the dealership. We always have positive experiences. More

by jimdubois063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your continued trust in Valley Buick GMC of Apple Valley for purchasing and servicing your vehicles. It’s great to hear that you always have positive experiences with us. We look forward to seeing you again for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 30, 2025

Top customer service makes buying a car so much fun! ! Never a problem and everyone is great. More

by tkcotton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady with the dog treats was tops!!
Apr 01, 2025 -

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had a fun and enjoyable experience at Valley Buick GMC of Apple Valley. Our team is dedicated to providing top-notch customer service, and we appreciate your positive feedback. We look forward to welcoming you back for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 29, 2025

Awsome people to do business with . .I will definitely use their dealership again for future purchase More

by freddietiffany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Valley Buick GMC responded

Thank you for your great review! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us at Valley Buick GMC of Apple Valley. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 28, 2025

I have been using Valley Buick for service for about 12 years , oil changes and everything and they always do a great job. Great customer service. More

by ggunde7982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the past 12 years. It's wonderful to hear that you've consistently received great service and customer care. We look forward to continuing to serve you for years to come! Please feel free to reach out for any future needs. Sincerely, The Team at Valley Buick GMC of Apple Valley

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