Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Valley Buick GMC

Apple Valley, MN

Overview
Employees
Reviews
Vehicles
4.7
1,278 Reviews
Valley Buick GMC is a staple in the Apple Valley community. Just 7 minutes south of Bloomington / Richfield, The Mall of America and Minneapolis / St. Paul International airport. We provide sales & service of new Buick & GMC Vehicles. While we also have a great selection of quality pre-owned vehicles of all makes and models. We also have a body shop to to fix all of the unfortunate mis-haps and accidents that might happen too. With over 30 years of earning your business, we are a car dealer for the times.
Contact Dealership
View Awards

7500 145th St W

Apple Valley, MN

55124

Directions

By Type

Showing 1,278 reviews

April 07, 2025

They provided a loaner vehicle, they kept the vehicle overnight to be able to replicate the problem with my vehicle and it was successful. More

by Tim.eastes
Recommend Dealer
Yes
Employees Worked With
Casey
Report | Print
Apr 07, 2025 -

Valley Buick GMC responded

Thank you for your review, Tim! We're glad to hear that we were able to provide you with a loaner vehicle and successfully address the issue with your car. At Valley Buick GMC of Apple Valley, we strive to ensure our customers receive the best service possible. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 07, 2025

Very friendly. Addressed my needs. Efficient as well. A great experience. No snacks in the waiting area though. 😊 Most places I go to have something. But everythin More

by dmccorm663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear you had a great experience at Valley Buick GMC of Apple Valley and that our team was friendly and efficient in addressing your needs. We appreciate your feedback regarding the waiting area snacks and will take it into consideration. Please visit us again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

Apr 08, 2025 -

dmccorm663 responded

Keep up the good work!!!

April 07, 2025

Consistently great service and great people. Heather always makes sure things are done right and our vehicle is in top running order. More

by Thomas Lindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Valley Buick GMC responded

Thank you, Thomas! We truly appreciate your kind words about Valley Buick GMC of Apple Valley and are thrilled to hear about your consistent great experiences. Heather is indeed a valuable member of our team, and we're glad she ensures your vehicle is running at its best. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 06, 2025

The technician that did the oil change on my truck got oil all over the valve cover down my manifold Which went down to the splash protectant for the motor and it dripped on my garage floor for two days w More

by maffias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kasey cervenka
Report | Print
Apr 08, 2025 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand that you faced an issue with the oil change on your truck at Valley Buick GMC of Apple Valley, and we appreciate your feedback. Please know this will be taken seriously so we can ensure a better experience in the future. Thank you for bringing this to our attention. Sincerely, The Team at Valley Buick GMC of Apple Valley

April 06, 2025

Always friendly & knowledgeable. Great staff & mechanic. I like the location & everyone is always available to answer questions. More

by maxine.sieben7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you found our staff to be friendly and knowledgeable at Valley Buick GMC of Apple Valley. It's our goal to be available and helpful to our customers, and we're glad you had such a positive experience. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 05, 2025

They discovered damage from a squirrel chewing through wires. They found more damage as they worked on it and Tom kept me updated along the way with the plan to fix it. They were able to get it fixed for More

by karendymit
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
Report | Print
Apr 05, 2025 -

Valley Buick GMC responded

Thank you for your fantastic review! We're glad to hear that Tom was able to keep you updated while addressing the damage caused by the squirrel. It's great to know that we can get your vehicle fixed quickly and provide you with a pleasant experience. We appreciate your kind words and look forward to assisting you at Valley Buick GMC of Apple Valley in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 03, 2025

Great service and work product. They do a super job I won't take my car any where else. They return the car to you totally detailed inside and out, a fantastic job was done. More

by JDIETZ7922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at Valley Buick GMC of Apple Valley. We take pride in providing excellent service and detailing our vehicles to meet your expectations. We look forward to seeing you again for your future needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 02, 2025

The person I was transferred to in service, I believe his name was Tom. He was so helpful, kind & patient. Everyone at the dealership was great. Next time we look for a vehicle we will shop at Valley Buic More

by Pattyebrichacek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2025 -

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that Tom and our team provided you with helpful and positive service at Valley Buick GMC of Apple Valley. We truly appreciate your decision to shop with us, no matter the distance. We look forward to assisting you again in the future! Safe travels! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 02, 2025

Tom is a great service writer. Very communicative and works to advocate for you with warranty company. More

by Severestormz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Tom provided you with excellent service as your service writer at Valley Buick GMC of Apple Valley. His communication and advocacy with the warranty company are indeed valuable. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 02, 2025

Tom Stensrud did a great job. Very professional. They handled the warranty claim very well. More

by birdfixer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2025 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We’re glad to hear that you had a great experience with Valley Buick GMC of Apple Valley, especially with the handling of your warranty claim. We appreciate your kind words about our professionalism. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

1
...
3
4
5
...
128