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Valley Buick GMC

Apple Valley, MN

Overview
Employees
Reviews
Vehicles
4.7
1,159 Reviews
Valley Buick GMC is a staple in the Apple Valley community. Just 7 minutes south of Bloomington / Richfield, The Mall of America and Minneapolis / St. Paul International airport. We provide sales & service of new Buick & GMC Vehicles. While we also have a great selection of quality pre-owned vehicles of all makes and models. We also have a body shop to to fix all of the unfortunate mis-haps and accidents that might happen too. With over 30 years of earning your business, we are a car dealer for the times.
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7500 145th St W

Apple Valley, MN

55124

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Showing 1,159 reviews

November 23, 2024

The customer service was excellent and once they found out the issue it was fixed promptly. My only issue was with the message app, which constantly prompts you to update communication preferences and doe More

by rachelmileski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Valley Buick GMC responded

Thank you for your review! We're thrilled to hear that you experienced excellent customer service at Valley Buick GMC of Apple Valley and that we were able to resolve your issue promptly. We appreciate your feedback regarding the message app, and we will take that into account as we strive to improve our communication. We hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 22, 2024

The service staff were amazing and the amount of time I had to wait was minimal. Great experience overall! More

by ecolosim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with the service staff at Valley Buick GMC of Apple Valley and that your wait time was minimal. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 22, 2024

Heather does a fantastic job. I can always count on her. Keep up the good work! More

by Pascal
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Valley Buick GMC responded

Thank you, Pascal, for your fantastic review! We truly appreciate your kind words about our team and are thrilled to know you can always count on us. Your support means a lot to us at Valley Buick GMC of Apple Valley. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 22, 2024

Professional, accommodating, pleasant. Alex is always eager to help us get things taken care of. Really cares. More

by Allan Krauter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Nov 25, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We greatly appreciate your feedback about your experience at Valley Buick GMC of Apple Valley. We're glad to hear that Alex was able to assist you in a professional and caring manner. We look forward to welcoming you back for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 22, 2024

Exelent service, nice,people,. ,speak. Spanish, very feast job,I recomended,good.comunicacion,good shop! More

by Raul hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the excellent service and communication you received at Valley Buick GMC of Apple Valley. Our team is dedicated to providing a positive experience, and we're glad to hear that you felt welcomed. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 22, 2024

Went in for oil change and was told I needed 1800. 00 radiator already am on third one on my Yukon of course they can start on it right away and finish funny they saw no leak did not check the cap did More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Soller
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Valley Buick GMC responded

Thank you for sharing your experience with us, Joe. At Valley Buick GMC of Apple Valley, we strive to maintain the highest standards, and your feedback is valuable in helping us improve. We encourage you to reach out to us to discuss this matter further, as we want to ensure your concerns are properly addressed. Thank you for bringing this to our attention. Sincerely, The Team at Valley Buick GMC of Apple Valley

November 21, 2024

They are very helpful and quick and efficient. Always super friendly and communicative about what is happening. More

by katarinawerner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found the team at Valley Buick GMC of Apple Valley helpful, quick, and efficient. It’s great to know that our friendly communication made a positive impact on your experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 21, 2024

the whole process was very smooth. The salesman Tim was excellent and quick to respond to any questions. The financial manager was also great and I was in and out very quickly. I would More

by johnnymnemonic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience at Valley Buick GMC of Apple Valley was smooth and enjoyable. It's great to know that Tim and our financial manager provided excellent service and addressed your questions efficiently. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 20, 2024

From the welcome I received to the service they performed on my truck, I’ve always been very happy with the service I received from them. The follow up from them was very nice to get . More

by boedj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're delighted to hear that you've always been happy with the service you've received at Valley Buick GMC of Apple Valley, especially for your truck. Our team strives to provide excellent service and meaningful follow-ups, so your kind words are truly appreciated. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 20, 2024

Service guy Steven was awesome. He went to bat for me with the warranty companies. Even though it didn’t work out, I truly appreciate the effort! More

by jen21marshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven in service
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Nov 21, 2024 -

Valley Buick GMC responded

Thank you for your thoughtful review! We're glad to hear that Steven provided you with outstanding support during your service experience at Valley Buick GMC of Apple Valley. We always strive to advocate for our customers, and your appreciation means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

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