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Valley Buick GMC

Apple Valley, MN

Overview
Employees
Reviews
Vehicles
4.7
1,159 Reviews
Valley Buick GMC is a staple in the Apple Valley community. Just 7 minutes south of Bloomington / Richfield, The Mall of America and Minneapolis / St. Paul International airport. We provide sales & service of new Buick & GMC Vehicles. While we also have a great selection of quality pre-owned vehicles of all makes and models. We also have a body shop to to fix all of the unfortunate mis-haps and accidents that might happen too. With over 30 years of earning your business, we are a car dealer for the times.
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7500 145th St W

Apple Valley, MN

55124

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Showing 1,159 reviews

November 25, 2024

Your staff is always professional, courteous and friendly. I have used your service before and wouldn't go anywhere else.. More

by mandy.beech
Recommend Dealer
Yes
Employees Worked With
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley. It's wonderful to hear that our team consistently provides you with professional, courteous, and friendly service. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 25, 2024

Great customer service! Friendly staff including the receptionist and cashier! Helpful team! Clean waiting room! Will definitely recommend! More

by rrue0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our friendly team at Valley Buick GMC of Apple Valley. We take pride in our customer service and clean facilities. We truly appreciate your recommendation and look forward to welcoming you back in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 25, 2024

Stephen went the extra mile for me when I had an issue with my GMC pickup. Completely satisfied with my experience. More

by Tom1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Nov 26, 2024 -

Valley Buick GMC responded

Thank you for taking the time to share your experience! We're thrilled to hear that you were completely satisfied and that our team, especially Stephen, went the extra mile to help you with your GMC pickup. We appreciate your support and look forward to serving you again at Valley Buick GMC of Apple Valley! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 25, 2024

Went in to have my Stabili-track system checked as my GMC keeps receiving the error code on my dash. They claimed my outer tie rods were loose and "shot" and needed to be replaced. 900 dollars later and my e More

by ANGLSSIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Stensrud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We understand your frustration regarding the Stabili-track system and the ongoing error code after your visit. It’s important to us that we address your concerns and provide solutions that meet your needs. We encourage you to reach out to us directly at Valley Buick GMC of Apple Valley, so we can review your situation and work towards a resolution. Your satisfaction is our priority, and we appreciate the opportunity to assist you further. Sincerely, The Team at Valley Buick GMC of Apple Valley

November 25, 2024

I am a handicapped widow and have always appreciated the courteous and helpfulness of your staff. Your service department is great, especially Paul. HAPPY THANKSGIVING TO ALL OF YOU!! More

by judymheintz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PAUL, in service
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Nov 26, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you appreciate the courteousness and helpfulness of our staff here at Valley Buick GMC of Apple Valley. It’s great to know that Paul and our service department have made a positive impact during your visits. We wish you a Happy Thanksgiving as well, and we look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 24, 2024

Professional, courteous, and knowledgeable also very timely and accommodating. Our go to place that we like very much. More

by brcalbecky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We love everyone there
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Nov 25, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We at Valley Buick GMC of Apple Valley truly appreciate your positive feedback and are thrilled to be your go-to place. We look forward to continuing to provide you with professional, courteous service and being accommodating for your future visits. Thanks again for choosing us! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 23, 2024

Great service as always and very good communication while you are waiting for service to be completed More

by jlcpratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you consistently receive great service and appreciate our communication during your wait. At Valley Buick GMC of Apple Valley, we strive to make every visit a positive experience. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 23, 2024

The computers were down and things took a very long time. I was there for nearly 2 hours for an oil change. I also asked for my brake sensor to be fixed/reset and they turned it off instead of fixing it and/ More

by coyle2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recall who I worked with
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Nov 25, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We understand that your experience at Valley Buick GMC of Apple Valley was longer than anticipated, and we greatly appreciate your patience during your appointment. Please feel free to reach out to us directly so we can address your brake sensor concerns and improve your experience in the future. Your satisfaction is important to us. Sincerely, The Team at Valley Buick GMC of Apple Valley

November 23, 2024

2hrs for an oil change is unacceptable with an appointment. this has never happened before. More

by gilmerrk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand how frustrating it can be to wait longer than expected, especially with an appointment. We appreciate your feedback and would like to encourage you to contact us directly at Valley Buick GMC of Apple Valley so we can address your concerns and improve our service going forward. Your satisfaction is important to us, and we hope to provide you with a better experience in the future. Sincerely, The Team at Valley Buick GMC of Apple Valley

November 23, 2024

I can’t say enough great things about the whole experience I had with Connor and Valley. I am from out of state and traded a new Sierra for a Yukon. Connor is extremely knowledgeable and it’s all More

by rjkuhn61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience with Connor and Valley Buick GMC of Apple Valley. It’s great to know you felt comfortable during your trade from a new Sierra to a Yukon. Connor’s dedication and expertise truly make a difference! We appreciate your kind words and hope to see you again soon. Enjoy your new Yukon! Sincerely, The Team at Valley Buick GMC of Apple Valley

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