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Valley Buick GMC

Apple Valley, MN

Overview
Employees
Reviews
Vehicles
4.7
1,159 Reviews
Valley Buick GMC is a staple in the Apple Valley community. Just 7 minutes south of Bloomington / Richfield, The Mall of America and Minneapolis / St. Paul International airport. We provide sales & service of new Buick & GMC Vehicles. While we also have a great selection of quality pre-owned vehicles of all makes and models. We also have a body shop to to fix all of the unfortunate mis-haps and accidents that might happen too. With over 30 years of earning your business, we are a car dealer for the times.
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7500 145th St W

Apple Valley, MN

55124

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Showing 1,159 reviews

January 03, 2025

All services are consistently performed as expected, so the product is reliable. At my last service experience with this dealer, the staff was cold at best, but the initial word that comes to mind is “rude More

by a.elder.ae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Valley Buick GMC responded

Thank you for your feedback. We appreciate you taking the time to share your experience at Valley Buick GMC of Apple Valley. We're glad to hear that our services have been reliable for you. However, we understand your concern regarding our staff's customer service. Your experience is important to us, and we want to ensure that every visit meets your expectations. Please feel free to reach out to us directly so we can address this matter further. Thank you for choosing Valley Buick GMC of Apple Valley, and we hope to serve you better in the future. Sincerely, The Team at Valley Buick GMC of Apple Valley

January 03, 2025

Great service and nice people excellent experience with the limited wait time good service for More

by Franklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Valley Buick GMC responded

Thank you, Franklin, for your wonderful feedback! We're thrilled to hear that you had an excellent experience with us at Valley Buick GMC of Apple Valley. It's our goal to provide great service and a welcoming atmosphere, and we're glad to know that you appreciated our efforts. We look forward to serving you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 03, 2025

I made an appointment, they were prompt on time and took care of the problem long before I thought it would be ready. Excellent job by the dealership, especially Scott. More

by Rjhaas84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Valley Buick GMC responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with us at Valley Buick GMC of Apple Valley. It's great to know that Scott and our team were able to assist you promptly and efficiently. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 03, 2025

fast in 15 words ok one two three four five 1 2 3 4 5 More

by roy24
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Valley Buick GMC responded

Thank you for your 5-star review! We appreciate your feedback and hope to see you again at Valley Buick GMC of Apple Valley! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 03, 2025

Everyone was wonderful to work with. I inquired about a vehicle via email over the weekend, expecting to hear from someone on Monday. Shane emailed me back that afternoon and again lat More

by rboedi1961
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had such a positive experience working with Shane and the team at Valley Buick GMC of Apple Valley. Congratulations on your new 2022 Buick! We appreciate your feedback and look forward to assisting you again in the future. Safe travels and enjoy your new ride! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 03, 2025

We have been coming to Valley for years now and have purchased several vehicles with them. Shane, Joel and Brett are top notch to work with in all facets of the buying experience. I would recommend th More

by brhenze
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Valley Buick GMC responded

Thank you so much for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley, and it's wonderful to hear that Shane, Joel, and Brett provided you with exceptional service throughout your vehicle purchases. Your recommendation means a lot to us! We look forward to seeing you again for your next vehicle needs. Thank you for being a valued customer! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 02, 2025

Very good customer service, good quality work, I will use this service center again in the future More

by abeleber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you received great customer service and are pleased with the quality of our work at Valley Buick GMC of Apple Valley. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 02, 2025

We have purchased our last six vehicles from Valley! We love our sales man Connor but we also like working with Joel for financing. Everyone is so friendly. Connor really knows his vehicles and helps More

by Vickikelcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you've chosen Valley Buick GMC of Apple Valley for your last six vehicles. It's wonderful to know that Connor and Joel have made your experience enjoyable and that their expertise has been helpful. We truly appreciate your loyalty and look forward to assisting you with your future vehicle purchases. Don't hesitate to reach out whenever you have questions! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 02, 2025

I have been a customer for many years and have never been disappointed with the service department More

by jpbr1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casie
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Jan 03, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the years. It’s great to hear that you are consistently satisfied with our service department. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 02, 2025

My buying a Vehicle from Valley Buick/GMC Was a Very Good and Stress free experience! Our Salesman Dan & the rest of the staff was very good to Work with!! Thank You Doug More

by dbapvetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Rakow, Charlie Fink
Report | Print
Jan 03, 2025 -

Valley Buick GMC responded

Thank you, Doug! We truly appreciate your kind words and are thrilled to hear that your vehicle buying experience at Valley Buick GMC of Apple Valley was smooth and enjoyable. It's great to know that Dan and our team were able to assist you effectively. We look forward to seeing you again in the future! Safe travels! Sincerely, The Team at Valley Buick GMC of Apple Valley

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