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Valley Buick GMC

Apple Valley, MN

Overview
Employees
Reviews
Vehicles
4.7
1,159 Reviews
Valley Buick GMC is a staple in the Apple Valley community. Just 7 minutes south of Bloomington / Richfield, The Mall of America and Minneapolis / St. Paul International airport. We provide sales & service of new Buick & GMC Vehicles. While we also have a great selection of quality pre-owned vehicles of all makes and models. We also have a body shop to to fix all of the unfortunate mis-haps and accidents that might happen too. With over 30 years of earning your business, we are a car dealer for the times.
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7500 145th St W

Apple Valley, MN

55124

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Showing 1,159 reviews

January 13, 2025

Poor service the service guy said that the mechanic check for leak down test on two cylinders later I talk to the mechanic and he said no it did not do any leak down test only one compression test all the se More

by ble0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand that there was a discrepancy regarding the service on your vehicle, and we appreciate you bringing this to our attention. Your feedback is important to us at Valley Buick GMC of Apple Valley. We encourage you to contact us directly so we can address your concerns and ensure we meet your expectations moving forward. Thank you again for your input. Sincerely, The Team at Valley Buick GMC of Apple Valley

January 13, 2025

Service dept is outstanding,sales is lacking and deceptive and gmc as a company is going downhill More

by desertcoyote66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Valley Buick GMC responded

Thank you for sharing your feedback. We understand your concerns about the sales experience and the direction of GMC as a company. At Valley Buick GMC of Apple Valley, we're committed to constant improvement and transparency. We are proud to hear that you found our service department outstanding and hope you will consider visiting us again. Should you wish to discuss your experience further, please feel free to reach out directly to us. Sincerely, The Team at Valley Buick GMC of Apple Valley

January 13, 2025

Service for this visit was excellent. The only reason I didn’t give full stars is because of an issue that came to light where I was previously told that I didn’t have an extended warrant More

by agore10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Cervenka
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Jan 15, 2025 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We're glad to hear that you found the service during your visit excellent. However, we understand your concerns regarding the warranty oversight and the impact it had on your repair costs. We appreciate your feedback, as it helps us improve our processes at Valley Buick GMC of Apple Valley. Your experience matters to us, so please don’t hesitate to reach out directly so we can assist you further. We hope to serve you better in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 12, 2025

Very pleasant to deal with. nnnn bbb jjjjjjj bbbbbbbb yyyyyyyyyyyy ttttttttt bbbbb cccc a sssssss More

by czoilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Valley Buick GMC responded

Thank you so much for choosing Valley Buick GMC of Apple Valley and for leaving us a review. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 11, 2025

Very Happy that our 1. 5 years wait on G.M. airbag recall! Took 4 minutes! Thx More

by MEADFORMAYOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2025 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience with the GM airbag recall at Valley Buick GMC of Apple Valley was quick and efficient. Your satisfaction is our priority, and we appreciate your patience during the wait. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 11, 2025

Quick, good service and priced right. Most important - quick. Thanks you for that. Nice lobby as well. More

by Jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can not recall who helped
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Jan 12, 2025 -

Valley Buick GMC responded

Thank you for your fantastic review! We’re glad to hear that you had a quick and positive experience at Valley Buick GMC of Apple Valley. Our team strives to provide efficient service, and we’re pleased that you enjoyed our lobby as well. We appreciate your feedback and look forward to serving you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 11, 2025

Great service. Everyone always friendly. You can tell it is a family owned business and it’s nice to hear the longevity of the employees More

by johnbien5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're delighted to hear that you appreciate the friendly service and the family-owned atmosphere at Valley Buick GMC of Apple Valley. We take pride in our dedicated team and their longevity here. We look forward to welcoming you back for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 11, 2025

The body work on my Tacoma truck turned out fine. But …. I was totally surprised when I got a call and told an additional $1,000.00 worth of repair was required for replacing rear cab window - More

by tgkieffer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Kumpf
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Jan 13, 2025 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the bodywork on your Tacoma and understand your concern about the additional cost for the rear cab window. At Valley Buick GMC of Apple Valley, we strive to communicate all necessary repairs clearly and appreciate your feedback. Please feel free to reach out to us directly so we can ensure your concerns are addressed. We value your business and hope to serve you better in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 10, 2025

Service was great and the purchase experience was too. I recommend this dealership and the people that work there. More

by JAY@JAYFJEWELER.COM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with both our service and purchase process at Valley Buick GMC of Apple Valley. We appreciate your recommendation and look forward to welcoming you back in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 10, 2025

Tom S is great to work with professional and honest. Technicians were great too. Good place More

by Juliejj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2025 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with Tom at Valley Buick GMC of Apple Valley. Our team takes pride in being professional and honest, and it’s wonderful to know our technicians made a positive impact as well. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

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