Valenti Volkswagen

WOW!!!! A truly SHOCKING experience at Valenti VW. I wanted to purchase a Passat. I was received by Chris and right away I noticed something strange. He was sweating profusely and asked me my name like wanted to purchase a Passat. I was received by Chris and right away I noticed something strange. He was sweating profusely and asked me my name like 5 times. I asked for a test drive. Once in the car, Chris started to complain about the suit that the dealership "forced" him to wear, that he should wear "business casual" instead. Whatever. I started to ask a question about the vehicle, and out of the blue he told me to stop talking and "focus on the drive". Really??? Once back in the dealership, he asked at least 3 times my age, where I worked, and refused to give me a simple price quote, saying word for word "I don't give a crap" or "you can lookup the price on edmunds, there is nothing I can do to for you".... xxx?? Polite at all times, I asked him if there was anything wrong. He looked behind him and said "this is because of the guy over there". I really started to be concerned about the whole behavior of that guy and was very uncomfortable about the situation. I thanked him and just left. Unbelievable. By the way I work in big company and my credit score is close to 800. AVOID THIS PLACE!!!! More

Talk about ABOVE and BEYOND!!! The gang at Valenti VW Watertown were AWESOME!!!! Constantly helping find solutions to little "hiccups" in the process, friendliness to the max, and just professionalism t Watertown were AWESOME!!!! Constantly helping find solutions to little "hiccups" in the process, friendliness to the max, and just professionalism that has me sold on coming back for service AND additional sales in the future! Absolutely Phenominal!!!! More

My wife and I went to Valenti Motors to see the Volkswagon Passat,and what it had to offer in style,performance and price.We were both very impressed with both Mike Parrell and Charles Sarafians co Volkswagon Passat,and what it had to offer in style,performance and price.We were both very impressed with both Mike Parrell and Charles Sarafians courtesy,professionalism,and knowledge,they were great and went through the whole car and answered all our questions satisfactorily enough that we purchased the vehicle on the same day May 21,2013,we took posession of the vehicle on May 24,2013.We would definately recommend Valenti Motors and Mike Parrell and Charles Sarafians to anyone interested in purchasing an automobile. Sincerely Domenic & Josephine Camilini More

I've bought many cars in my lifetime and Michael Parrell was by far the best salesperson I've ever worked with. Extremely knowledgeable about the product, friendly and a fantastic sense of humor. Parrell was by far the best salesperson I've ever worked with. Extremely knowledgeable about the product, friendly and a fantastic sense of humor. To me, these are the qualities that make your purchasing experience a lot less stressful. We test drove several other makes at dealerships around the area but it was clear that Michael, Valenti Volkswagen and the 2013 Jetta TDI was the way to go. I am already recommending Michael and the dealership to my family, friends and co-workers! Awesome experience! More

Michael parrell was both knowledgeable and personable. He made the visit very comfortable and allowed you to feel no pressure about the purchase. He knew the cars very well and was able to deliver his kn He made the visit very comfortable and allowed you to feel no pressure about the purchase. He knew the cars very well and was able to deliver his knowledge in a concise yet clear manner. I spent about an hour and half with him when picking up the car, and he spent his time making sure I was prepared driving off of the lot. I've been to a couple dealer and have never been show such attentive care. Michael Parrell is a great asset to your dealership and would recommend anyone to come visit him at Valenti Vw. Steve Pickerton was also great to work with and very genuine. Very pleased with dealership and I would give Valenti VW a 5 out of 5 More

Great experience. Highly recommended for your next VW or AUDI purchase. Wirth the drive, and even the flight in our Case. We flew from Canada to get the best deal. VALENTI HAS IT. Michael even picked us up AUDI purchase. Wirth the drive, and even the flight in our Case. We flew from Canada to get the best deal. VALENTI HAS IT. Michael even picked us up at the airport , more than an hour away. Great experience over all. More

I was lucky enough to work with Michael Parrell on looking at the possiblity of buying a new car. He was able to provide us candid knowledge of the products, what fit my requirements, and helped find looking at the possiblity of buying a new car. He was able to provide us candid knowledge of the products, what fit my requirements, and helped find the right car for me. He was personable, and relate-able which helped ease the anxiety of purchasing a new vehicle and making decisions. I would recommend Michael to anyone looking in a search for a new/used car! More

Mike was very professional, he expedited the delivery of the car for my son who was leaving for school, he provided great follow up and went out of his way to accomodate us. If purchasing another VW, I wou the car for my son who was leaving for school, he provided great follow up and went out of his way to accomodate us. If purchasing another VW, I would definately visit this delearship and call Mike even though there are other dealerships closer to our home. More

I have bought many cars and most dealers could care less...these guys back their product up !!! Buy here with Confidence the TDI motor is great !!! less...these guys back their product up !!! Buy here with Confidence the TDI motor is great !!! More

Excellent Sales and Service! Everyone was great... Charles (Sales Manager), Michael (Sales) and Finance Manager. Best experience I ever had! We bought the New VW Tiguan within 1 hour after test drive. Charles (Sales Manager), Michael (Sales) and Finance Manager. Best experience I ever had! We bought the New VW Tiguan within 1 hour after test drive. Michael was very detailed and even spent time tuning radio and showing everything about the vehicle... More