Valencia BMW

Contacted Sean Crawford from hearing the radio BMW lease advertisement. When I arrived at the dealership, Sean had the model and color I had discussed over the phone parked and ready to test drive. After te advertisement. When I arrived at the dealership, Sean had the model and color I had discussed over the phone parked and ready to test drive. After test driving the car, I decided I wanted a different color. Sean located the color I wanted, same model and equipment as the test car I drove. I received a fair trade-in on my car and a very competitive price for the new car. Dealing with Sean and Valencia BMW as a whole was the best car-buying experience I have ever had in my car-buying experience. Professional, courteous and responsive to all my questions and concerns, I will definitely recommend Sean and Valencia BMW to any of my family members, friends and coworkers who might be interested in purchasing/leasing a BMW. More

I really was not planning on buying a new car that day. I do not live in the area so I just stopped by while I was in Valencia. They actually had the car I wanted so I was going to see what they wanted fo I do not live in the area so I just stopped by while I was in Valencia. They actually had the car I wanted so I was going to see what they wanted for it and had them go ahead and give me a price on my car as a trade in. My husand was not with me so I worked with Brandon on my own. I was texting my husband with the offer they gave me. It was not that back and forth type of thing at all. I appreciated that. They gave me a great price on my trade in and a good deal on the new 5 Series. Being a woman I really appreciated the way I was in treated in every way. I came home and told my daughter to call Brandon to help her locate the car she had been looking for. Justin in finance was very sweet. I think we bonded. Lol Yes I would send friends and family to this dealership anytime. More

Hamid was a true pleasure to work with. The whole time I never felt pressured. Hamid really went out of his way to get me top dollar for my trade in. The atmosphere at the dealership was low stress compared never felt pressured. Hamid really went out of his way to get me top dollar for my trade in. The atmosphere at the dealership was low stress compared to other dealerships I have bought from. I would definitely buy from Valenci BMW and especially Hamid again. More

I want to explain the ratings for "friendliness" and "overall experience." If the rating was based solely on Hamid, it would have been 5 across the board -- Hamid was amazing! He is "friendliness" and "overall experience." If the rating was based solely on Hamid, it would have been 5 across the board -- Hamid was amazing! He is by far the most pleasant salesman with whom I have ever worked! He was easy to talk with, knowledgeable, warm, funny, very patient, and as helpful and acoommodating as can be imagined. However, Mickey was so unpleasant I almost walked away. If Hamid had not been sitting in Mickey's office with me, I think I would have walked (even though I was getting a fabulous deal on exactly what I wanted). Mickey was dismissive, cold, humorless, spoke so rapidly that if I hadn't asked him (repeatedly) to slow down, I would not have understood any of his scripted information. He seemed resentful when I asked clarifying questions -- he just wasn't nice. Interestingly, when I returned a couple hours later with my checkbook, which I had not brought with me because I hadn't intended on purchasing on that day, he was a more civil, almost pleasant and friendly. But the fact that he wasn't nice to me until I was handing him a check for $20,000.00 seems pretty unforgiveable for someone working in sales -- just because he isn't out there on the floor doesn't mean he isn't part of the sales experience. Fortunately, the experience with Hamid was so wonderful that in the long run, I am sure I will forget the negatives. More

Was looking for a 2011 Z4, after locating the car, Sean was able to provide me with a loaner vehicle until my new ride arrived. Dealing with the finance department was smooth. Sean was great to work with a was able to provide me with a loaner vehicle until my new ride arrived. Dealing with the finance department was smooth. Sean was great to work with and I will be referring him clients in the near future. Overall, it was a fantastic experience! More

I've been looking for a new BMW for sometime now and I've looked all over LA for the best price. Finally, I tried Valencia BMW which was a little further then other dealers from my house. However, upon my ar looked all over LA for the best price. Finally, I tried Valencia BMW which was a little further then other dealers from my house. However, upon my arrival there, I was greeted by Hamid Osati. During our time there, he took his time to show us the facility, the fleet of cars and services that they had to offer. He made sure that he understood my specific needs which I will admit, I'm quite picky about but then again, I am paying over $50k for my car! We were able to finally find the BMW that I wanted and not what they wanted to sell me. I couldn't be happier about my car or experience with Hamid and the Valencia store! More

This is the best dealership I ever seen my sales person hamid ashtiani was very helpfull and friendly the whole staff was very great and honest they explained to me everything very clearly I will go back a hamid ashtiani was very helpfull and friendly the whole staff was very great and honest they explained to me everything very clearly I will go back again and I will recommend to everybody who wants to buy a car even for the first time or second they are the best of the best. More

This a nice dealership. The service advisors are all great and so are the supporting staff...I love taking my car in for the great service! great and so are the supporting staff...I love taking my car in for the great service! More

I drove to Valencia BMW from San Diego after talking to Richie on the phone. His prompt return phone calls to me with the information I was seeking is what prompted my 3 hour drive North. Upon arrival, I Richie on the phone. His prompt return phone calls to me with the information I was seeking is what prompted my 3 hour drive North. Upon arrival, I dealt with Richie and also Mike Murray. Richie was professional and knowledgeable. He was also hospitable to my wife and two young sons, which was very much appreciated. Mike Murray helped me extensively and did so in a genuine manner and with much professionalism. Both men did what it took for me to drive off the lot an extremely satisfied customer. More

I had been looking for a BMW for a while and it never seemed like the right opportunity. After speaking with Gary, he said he would help make the car I wanted, the car I owned. Sure, classic car salesm seemed like the right opportunity. After speaking with Gary, he said he would help make the car I wanted, the car I owned. Sure, classic car salesman. It took a few weeks to find the right car but Gary stayed on top of my deal and ended up getting a car shipped from another state because it was exactly what I was looking for. I had several items I HAD to have and being a picky buyer didn't stop Gary from putting a deal together which was in my price range. Today I drive a car I couldn't be happier to own. The overall experience from start to finish was the easiest and most pain free process I have ever had when buying a car. The moral here is that Gary's word is solid. He delivers on promises and has zero boundries to finding the car you want. More