Valencia BMW

The customer service was professional and friendly. I appreciate the honesty and hard work. Thank you. I appreciate the honesty and hard work. Thank you. More

Mr Colton was outstanding, he is one of the reasons I get my cars serviced at this location. His courteous professionalism stands out, he is a true asset to the BMW family. my cars serviced at this location. His courteous professionalism stands out, he is a true asset to the BMW family. More

I arrived shortly before my appointment; was met and greeted and made to feel 'special.' The gentleman who took care of me, Arly, was knowledgeable, thoughtful and prompt. I was made comfortable in th greeted and made to feel 'special.' The gentleman who took care of me, Arly, was knowledgeable, thoughtful and prompt. I was made comfortable in the Dealership building with coffee/chocolate drink ...but no doughnuts! Overall, well done. More

Jonathan is a role model when it comes to customer service. He always goes the extra mile to make sure the customer is completely satisfied. service. He always goes the extra mile to make sure the customer is completely satisfied. More

"Exceptional" is the perfect title for a 5-Star experience and for my personal car-buying experience at Valencia BMW. It was "Exceptional." For context, I have a dealership 5 min from my home, but experience and for my personal car-buying experience at Valencia BMW. It was "Exceptional." For context, I have a dealership 5 min from my home, but we drove an hour to Valencia and would do it again 10x over! Let's be honest, most of us hate car shopping. It's a necessary event in our lives a few times over and one I, and my husband, typically dread. THIS car purchase could NOT have been smoother, more professionally handled or more of a genuinely pleasant surprise. Truly. I felt like Danny (Sales Manager), Amir (Salesperson), and Zaeed (Finance) were all in our corner from the minute I called and until we pulled away in our brand new BMW. They wanted us to have the car as much as we wanted it! And they were happy to make it happen and be a part of it. Some dealerships have a "move metal" mentality... well, at Valencia BMW, we felt like their goal wasn't just to sell us a car, it was to become our family dealership. And now all I need to do is talk my hubby into needing a BMW for himself so we can do it all again! Thank you gentlemen, it was a pleasure to do business with you all and we hope to do it again in the future! Cheers! More

Everything went very smoothly, Colton always knows how to take care of me with efficiency, and professionalism. take care of me with efficiency, and professionalism. More

Dealership was very thorough and efficient. The follow up with each portion of the transaction was excellent. The follow up with each portion of the transaction was excellent. More

Mr. Louis at the Valencia BMW dealership was extremely helpful very professional and helped me find my 2027 BMW 530. I I would definitely come back to get another car and definitely will recommend it to m helpful very professional and helped me find my 2027 BMW 530. I I would definitely come back to get another car and definitely will recommend it to my friends and family. More

I RECENTLY HAD A ROUTINE SERVICE ON MY 2024 X5. THE SERVICE WAS PERFORMED IN A PROFESSIONAL MANNER. HOWEVER, I WAS NOT CONTACTED BY A SERVICE ADVISOR UNTILL I COMPLAINED THAT I HAD AN APPOINTMENT THE SERVICE WAS PERFORMED IN A PROFESSIONAL MANNER. HOWEVER, I WAS NOT CONTACTED BY A SERVICE ADVISOR UNTILL I COMPLAINED THAT I HAD AN APPOINTMENT FOR 7:00 AM. I ARRIVED 20 MINUTES EARLY AND WAS THE FIRST IN LINE. SEVERAL OTHER CUSTOMERS WERE CALLED THAT ARRIVED LATER. THE COMPLIMENTARY VEHICLE WASH WAS ONLY TO REMOVE THE DUST. THERE WERE STILL SPOTS OF DEBRIS STILL ON THE VEHICLE. More