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Valencia BMW

Valencia, CA

Overview
Reviews
Vehicles
4.5
1,037 Reviews
If you're shopping for a BMW in the North LA area, be sure to visit Valencia BMW. Our state-of-the-art showroom features one of the largest inventories of new and pre-owned BMW cars and SUVs for sale in the area, and is located in Santa Clarita. Located at the corner of Auto Center Ct and Valencia Blvd, our showroom is easy to find, too. Whether you're shopping for your first BMW or are a longtime BMW owner, our team at Valencia BMW is here for you!
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23435 Valencia Blvd

Valencia, CA

91355

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Showing 1,037 reviews

November 06, 2021

I’ve used this dealership because of the service department. Unfortunately it has changed. The representative I see is extremely helpful but the rest of the department doesn’t know what they’re doi More

by Dlbartlette1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Colon
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Nov 08, 2021 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

November 05, 2021

Jasmine was awesome! She keep me up to date as to when my vehicle would be ready. She is pleasant, knowledgeable, and kind. She is a BMW "gem". More

by cathycgeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Nov 08, 2021 -

Valencia BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Valencia BMW. We can't wait to see you again, have a great day.

November 05, 2021

Robert Perez always does a fantastic job and goes out of his way to help me get what I need for my BMW. He is excellent in his customer service and goes out of his way to make everything easy and convenient More

by angelabschwartz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Perez
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Nov 08, 2021 -

Valencia BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Valencia BMW. Thank you, and have a fantastic day!

November 03, 2021

Great service. Very knowledgeable. Bob Rowlands in the service department takes care of you. Thanks. More

by a.schuetze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rowlands
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Nov 06, 2021 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 02, 2021

Jessie was very friendly and full of awesomeness!!! The work was done very fast.. I will go back and also wouldn't have no problem recommending family and friends! More

by Lucicraw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie
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Nov 04, 2021 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 01, 2021

Jessie, provided friendly, professional service. Up front with pricing and get you in and out. More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie
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Nov 05, 2021 -

Valencia BMW responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk. Have a great day!

October 30, 2021

Excellent and speedy service friendly staff that was very helpful in getting my car down right away More

by dusto2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie
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Nov 03, 2021 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 29, 2021

Very Good jobs. Thank you for service and Very fast service n very kindness service More

by Kyung cho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole
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Nov 02, 2021 -

Valencia BMW responded

Hi Kyung. We are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 28, 2021

very dishonest dealership, lied about the hidden fees, will never work with this dealership again. More

by worstBMW
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
worst dealership ever
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Oct 30, 2021 -

Valencia BMW responded

Hi, we regret to hear that you are displeased with your recent experience with us. Please call our General Manager at (661) 200-9111 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Nov 01, 2021 -

worstBMW responded

Talked to the Manager there, very rude, does not want to resolve the issue at all, very disappointing with this dealership,

October 26, 2021

Customer service is excellent!The whole team knows Customer service is excellent! The whole team knows exactly what I’m there for. Great job! More

by Jesse1100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Colon
Print
Oct 29, 2021 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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