Valencia BMW

Excellent service, attention to detail, and willingness to get a deal done. That's what a dealer should be all about, getting a deal done. to get a deal done. That's what a dealer should be all about, getting a deal done. More

I submitted the request for new BMW X6 and got respond back with timely manner. I answered all the questions and got respond back to proceed the process on the new car. We dealt all required documents thr back with timely manner. I answered all the questions and got respond back to proceed the process on the new car. We dealt all required documents through online before come to sign the paper. This is the way to do business. I know what I want so no need to do hassle dealing back and forth. Got my new car the following day. I would recommend all my friends to come here first. Sean Crawford is a very nice person to dealt with. More

Willie Dalgan is simply great. He treated me with the utmost respect and professionalism. No pressure sales! I had a great experience at the dealership. utmost respect and professionalism. No pressure sales! I had a great experience at the dealership. More

It was a pleasured experience to deal with Willie Dalgan,in a way that he do what he say, the transaction went smoothed, no delaying tactics liked other dealers does. Willie is very professional and Dalgan,in a way that he do what he say, the transaction went smoothed, no delaying tactics liked other dealers does. Willie is very professional and trustworthy. More

I just bought a certified used 135I from Willie Dalgan. He worked very hard to satisfy my needs and gain my business. Even after taking delivery of the car, Willie continued to help me by finding a replace He worked very hard to satisfy my needs and gain my business. Even after taking delivery of the car, Willie continued to help me by finding a replacement key that was missing the day I picked up the car. I recommend doing business with this dealership, and with Willie. More

Valencia BMW delivered exceptionally great service. We worked with Sales Manager Gary and the staff, Willie, Sammy and Hamid. Everyone was friendly and easy going. Highly recommend this particular dealers worked with Sales Manager Gary and the staff, Willie, Sammy and Hamid. Everyone was friendly and easy going. Highly recommend this particular dealership. They certainly gain a customer. Job well job! More

Happy with my experience here. Lobby was nice, after the deal, the paper work was super fast. Would recommend to others interested in purchasing a BMW the deal, the paper work was super fast. Would recommend to others interested in purchasing a BMW More

Best experience ever!! Willie make it smooth and easy. The entire team is first rate. Looking forward to our new X5 experience. Thanks to all... The entire team is first rate. Looking forward to our new X5 experience. Thanks to all... More

I have purchased my fair share of new vehicles and after all these years, including recently Mercedes Benz dealer, the experience has always be a lot less than pleasant, delays, lies, pushy, ,mystery fees, all these years, including recently Mercedes Benz dealer, the experience has always be a lot less than pleasant, delays, lies, pushy, ,mystery fees, very long hours of wait etc. I have to say that Valencia BMW changed that dramatically, everybody was professional, courteous, and friendly, no pushing the car they want to sell, but giving you the options available on what you want, and in case they didn’t have it they get it from somewhere in a day. Willie Dalgan was OUSTANDING, from day one, through car choices to extras, discounts, and all the paperwork. So much so, that I went to buy one car and ended buying TWO brand new ones, not old lot trades-ins. Willie answered all my questions and if there was anything he was not sure of, he went immediately and found out without hesitation, something that never happened before to me with a car salesman. When Willie Dalgan is with you, HE IS WITH YOU, no walking away to see other clients, no disappearing act, not even answer the phone, nothing. Sammy Kobeissi finance manager, is a great guy answers all your question with a smile does not push you in to odd service contracts or extended plans, and only advises you if you want it, not automatically added. He works the numbers so you can fit it in your budget, and Willie is right there to help you get everything going. After all was said in done I did not spend more than 15 minutes in the financial office and off I was with my new 550i on a Saturday. If you are in the market for a new or used car, DO NOT miss the experience of going to Valencia BMW and meeting Willie Dalgan, you will not be sorry, and probably drive off in a brand spanking new BMW of your choice. More

The overall experience was pleasant. I was happy with the car that I purchased for the price. However, I did have one issue with "Buck". He was always very friendly and personable. But, I specifically asked car that I purchased for the price. However, I did have one issue with "Buck". He was always very friendly and personable. But, I specifically asked him before test driving the 2013 328i if anything was going to break down on the car in 20k miles. My last car was a Lexus IS 250. I found out after I leased it that it is common for the inner tire tread to go bad after 20k miles and I was not told that during the "courting" phase. So with this car, I wanted to know ahead of time if that was going to happen again. I explained my previous Lexus experience to Buck and asked if that was going to happen on this car. He blatantly told me no. He said there was nothing that I was going to have to replace or pay for unless I blew out a tire. But later on, after agreeing upon a price, we met with the financial guy. He told us that the tires on the car are expensive and they usually wear out and need to be replaced after 25k miles or so. He said this was the responsibility of the buyer and pushed us to get a tire protection plan. I was thoroughly annoyed at this since I specifically asked Buck if this was going to happen and he lied and said no. This was the main issue with my experience here. More