Valencia BMW

I went into Valencia BMW to repair a tail light on my 5 series. I ended up looking around with Willie Daglan (who originally sold me the 5 series) while I was waiting. Willie was very knowledgable with the series. I ended up looking around with Willie Daglan (who originally sold me the 5 series) while I was waiting. Willie was very knowledgable with the features of the cars and took me for a test drive in the 750Li. I ended up trading in my car after it was repaired for the 750! The service dept. was wonderful and Willie was great. I will always go to Willie when purchasing a car. He takes the time to answer all questions and has always been available with any and all needs I have ever had. Valencia BMW is the place to go when purchasing a car. Ask for Willie!! More

Great experience. From sales through financing, friendly and professional. I would recommend Valencia BMW to anyone looking to purchase a new or pre-owned BMW. and professional. I would recommend Valencia BMW to anyone looking to purchase a new or pre-owned BMW. More

My wife and I had the pleasure of working with Nicolas Durzo at Valencia BMW. We purchased a car sight unseen this month- a 2011 BMW 328i. From start to finish, Nicolas was completely professional, pres Durzo at Valencia BMW. We purchased a car sight unseen this month- a 2011 BMW 328i. From start to finish, Nicolas was completely professional, pressure-free, and completely happy to accommodate us to alleviate our concerns, including taking additional pictures, respond to numerous calls (even during off-business times), and answer any and all questions we had. We have purchased several cars in the past, and this was by far the most easy and enjoyable time we've gone through the process. I would in a moment, buy another car from Nick down the road- and the way this BMW was sold to me (completely accurately portrayed), I'm sure it will be sooner rather than later. Additionally, the paperwork process was easy as well, and I just received the car a few days ago via truck delivery. Needless to say, we are very happy with our car purchase, and would not hesitate to recommend Valencia BMW and Nicolas Durzo to family and friends. Even if you are not in the area, I'd highly encourage you to reach out and contact them to see how they can work with you. If you find it as painless as we did, you'll be happy you made the decision! Sudip More

Excellent customer representative. Gave us a great deal with no games and even delivered the car to us. Gregg Hamilt is the reason I buy BMWs from Valencia BMW even though there are at least 5 BMW dealers with no games and even delivered the car to us. Gregg Hamilt is the reason I buy BMWs from Valencia BMW even though there are at least 5 BMW dealers closer to my house. More

My great rating is given to Valencia BMW for the reason that Willie Dalgan was an outstanding salesperson. I was very lucky to have Willie as my salesperson since he made my purchase an easy process. I was that Willie Dalgan was an outstanding salesperson. I was very lucky to have Willie as my salesperson since he made my purchase an easy process. I was given the time and needed information to feel comfortable with my purchase. I would highly recommend Willie Dalgan and Valencia BMW for their great customer service and pricing on used "ultimate driving machines." More

My positive rating is in large part due to the friendliness and professionalism of Willie Dalgan, my salesperson. From the minute we walked onto the lot, Willie made my wife and I feel extremely friendliness and professionalism of Willie Dalgan, my salesperson. From the minute we walked onto the lot, Willie made my wife and I feel extremely comfortable. His conversational NO PRESSURE approach to shopping was refreshing. He did not annoyingly push to sell any features I was not interested in. I could have bought elsewhere, but Willie made the tedious experience of buying a car a breeze! More

My husband and I decided that it's time for us to get a new car. We had been shopping around for a week or so but we didn't have any luck at any of the other BMW dealer ships. In fact we went into one a new car. We had been shopping around for a week or so but we didn't have any luck at any of the other BMW dealer ships. In fact we went into one dealership beforehand and we had an awful experience. We decided to pay a visit to the BMW Valencia dealership. Thank goodness we did. As soon as we walked in we were approached by Mr. Wallie Dalgan. He welcomed us in and gave us his full attention. We began conversing about what we are looking for and with what budget we can work with. Mr. Dalgan told us not to worry and that he is going to do what ever it takes to get us the deal we are looking for. Eventually, we came to a deal, a deal that is more than we could have asked for!! He stuck to his word and made it all work out for us. It was a pleasure working with Willie. He really makes you feel comfortable and he is very attentive to his customers needs. Everyone knows that purchasing a car is a long process, but dealing with Willie made the time fly by and everything went smoothly. He really connects with his customers and gives them all he's got. Thank you Mr. Willie Dalgan for your honesty and hard work! I will make sure to sent everyone I know who needs a car to see Willie. More

Yesterday, I was without the car of my dreams. Today, my dream came true! I walked into Valencia BMW thinking I would never be able to attain the car I was hoping for, but I figured it wouldn't hurt to dream came true! I walked into Valencia BMW thinking I would never be able to attain the car I was hoping for, but I figured it wouldn't hurt to poke around and kick a few tires. I generally steer clear of dealerships because I hate being hounded by over-zealous salespersons. However, I was approached by Willie Dalgan, and I was impressed with his professionalism and, for a lack of better word, "non-salesman attitude". He was friendly and when I told him I didn't have the money, nor the credit, to attain any cars that day, he didn't turn away and become unhelpful. In fact, he did the opposite and immediately made me realize he wanted me as a customer regardless of my situation. Willie began probing a little into my situation and because of his knowledge and experience, was able to make me a promise. He promised he could get me into the car I wanted, at the price I wanted, and because I would be in my new car today, the only problem I was going to have that day was figuring out how to get my old car back home! Willie came through with everything he said! It was amazing... Now, all I have to do is figure out how to get my old car back home! I am coming away from my experience at Valencia BMW with two new things: 1) a new attitude towards dealerships and salesman and 2) the car of my dreams! Thank you for everything Willie. More

ONE OF THE BEST SERVICE I HAVE EVER BEING HAD. SPECIAL THANKS TO SALES REPRESENTATIVE NAREK DAVTYAN FOR HIS HELP AND ALL ADVICES. THANK YOU!!!!!! THANKS TO SALES REPRESENTATIVE NAREK DAVTYAN FOR HIS HELP AND ALL ADVICES. THANK YOU!!!!!! More

Willie provided me with a great car buying experience. He was very patient with me as I took my sweet time in deciding on which car to get, haha. He understands that this is a huge purchase for me and wanted was very patient with me as I took my sweet time in deciding on which car to get, haha. He understands that this is a huge purchase for me and wanted me to be as comfortable as possible. He paid attention to my needs and wants and chose a few cars that he thought I would like. He was TOO GOOD because it made my decision even harder, haha. But really though, he did a great job and a felt totally at ease the whole time. He was very knowledgable and MOST IMPORTANTLY a NO B.S.salesman. Not one of those fast talking grease xxxxx that you HOPE you dont run into when buying cars. I am a salesman myself and I appreciated the way he treated me. Very respectful and confident. About the car. I ended up choosing a red 2008 BMW M3 sedan. I have been dreaming about owning an M3 for years. I saw the ad on cars.com and the price seemed right so I headed out to take a look. After 2 test drives and driving a few other cars I was sold. It was like a dream come true. I wasn't planning on buying that day but I had done my homework and realized that I had to take this deal. It had the luxury package, tech package, and most importantly it was a 6 speed manual. It hit every one of my requirements. This car has everything. Navigation, heated seats that MASSAGE your back if you press a button, DVD, sirius radio, automatic retractable side mirrors (which is great because my drive way is SOO narrow),the list goes on... It had around 56k miles on it which wasnt bad for an '08. And it was priced right at just under 32k. I wish I would have gotten more money on my trade in but my 2006 Acura TL had some body work that needed to be done and was in fair to poor condition. They gave me 6 for it. I tried to get them to come up to 7 but they wouldnt even come up to 6500 and told me that they didnt REALLY NEED to sell the M3 because the they had it scheduled to be sold back to the corporate whole saler the next day. I wasn't too sure about that... I wanted to call xx but decided not to create an uncomfortable situation. Willie had been honest with me the whole time so he probably was telling the truth but a part of me thinks it was a tactic to pressure me. The financing was a piece of cake and Willie presented me with 3 very nice options. I ended up putting some extra cash down and spreading the payments over 72 months. I was susprised that even with my average credit they could finance me for that long. But, they did and I am happy with my monthly payments which are under $340 per month. Overall I am VERY happy with the car and felt the price was excellent. Willie is a great salesman I highly suggest you ask for him if you appreciate a NO B.S. salesman who respects you. I am a younger person and I have done well for myself. Sometimes I run into older guys who treat me like a punk kid when it couldn't be further from the truth. Willie never once made me feel like that. I was treated with friendliness and straight forward respect from the very beginning. The paperwork and warranty session was done with a different guy. I don't remember his name and its probably a good thing for him. He was great with my paperwork and getting all the processing done. He even stayed till midnight to get it all done. HOWEVER, he tried selling me an expensive extended warranty thru western general that was very sketchy to say the least. Right off the bat he started hinting that I would want to protect my car because it was sooo nice and blah blah blah. I knew exactly what he was doing from the start. Eventually he handed me some flim flam brochure that high lighted the main parts of what the warranty covered. Now, I had done my HW on this and was more than prepared. He, on the other hand seemed clueless. Every question I asked was met with a vague answer that really didn't clear anything up. My main problem was that it looked as if the warranty didn't cover my transmission which was a manual. He told me of course it did, but after showing him he seemed irritated and told me to go out and ask one of the service guys in the shop. So, i wandered out there and found someone who looked at me like I was an alien when I asked him. SO, i went back and told the guy I would need to see the contract and all the documents associated with the warranty. He told me that he couldn't print that stuff out until I had signed the contract and it was processed. In other words, he wanted me to sign a contract with out knowing the details of all the terms. I asked him about some different warranties out there like "Easy Care" and he told me "they dont cover anything." What? I said. What does that mean? It seems to me here that they have 4 levels of coverage that does everything your warranty does and more. He just basically ignored me and we decided I wouldn't be buying his warranty. He was a nice guy with a good sense of humor but totally unprofessional and not up to speed with his knowledge of warranties. I ended up going to Beverly Hills BMW and buying their warranty which was through EasyCare. Overall it was a positive experience. I give it a 4 out of 5 and I give Willie 5 out of 5. I would highly reccomend Valencia BMW to anyone who wants to have a GREAT experience buying their new or used car. Great job Willie! I absolutely love my M3! Oh and i forgot to mention that it came with a 60 day unlimited miles warranty. Which made me feel a little more at ease. Buying from a corporate BMW dealership has plenty of perks like that. More