Valencia BMW

Awesome service!!! My first time here for service. I was very happy with the rental car, smooth transition with Elvis taking me there and getting my car back the same day! Thank you Jasmine for good communi very happy with the rental car, smooth transition with Elvis taking me there and getting my car back the same day! Thank you Jasmine for good communication and keeping me updated throughout the day with progress! More

The sales and finance staff at Valencia BMW provided what was the best car buying experience I’ve ever had. I recommend this dealer for anyone looking for a great car buying experience. was the best car buying experience I’ve ever had. I recommend this dealer for anyone looking for a great car buying experience. More

Terrible service. The service agent was super unhelpful. No courtesy car. No updates from agent on when car would be done, and would not answer calls or return calls about vehicle status. No courtesy car. No updates from agent on when car would be done, and would not answer calls or return calls about vehicle status. More

Everyone is friendly & professional from the time you arrive there is someone opening the door for you pointing you in the right direction, Service department provided excellent service. My car was servi arrive there is someone opening the door for you pointing you in the right direction, Service department provided excellent service. My car was serviced and ready promptly. More

Excellent service Bob was great super customer service 👍 he nade sure I was well taken care of and satisfied 👍 he nade sure I was well taken care of and satisfied More

John Menzano went far and beyond to get me all available BMW discounts on the car plus there were few scratches on the leather seat. After the sale he scheduled an upholsterer to fix it. BMW discounts on the car plus there were few scratches on the leather seat. After the sale he scheduled an upholsterer to fix it. More

Cole took care of me when I arrived early for my appointment, suggested appropriate services, then kept me appraised of service progress. appointment, suggested appropriate services, then kept me appraised of service progress. More

Maryo Metro was very professional and provided great customer service. The transaction couldn’t have been any easier. customer service. The transaction couldn’t have been any easier. More

I was helped by service advisor Jesse Colon. Very friendly and fast service. I highly recommend here. friendly and fast service. I highly recommend here. More

I was unhappy about the fact that . I just purchased my 2016 328I, which only had 42,000 miles, in April and I had to pay $227 to have the brake fluid done. This should have been taking care of before I pu 2016 328I, which only had 42,000 miles, in April and I had to pay $227 to have the brake fluid done. This should have been taking care of before I purchased the vehicle. I asked for help with problems I am having with the online App. Every feature says that the system is temporarily down for maintenance and I have been getting this message for nearly three months but unfortunately, no one at the dealership was available to help neither of the two visits I had there. This is my second BMW. My 650I was the most beautiful car but was unreliable and needed constant repairs. No BMW’s more for me. When i’m spending the money it cost to drive a BMW I expect the service to be better than what I received from Toyota. More