Valencia BMW

I was unhappy about the fact that . I just purchased my 2016 328I, which only had 42,000 miles, in April and I had to pay $227 to have the brake fluid done. This should have been taking care of before I pu 2016 328I, which only had 42,000 miles, in April and I had to pay $227 to have the brake fluid done. This should have been taking care of before I purchased the vehicle. I asked for help with problems I am having with the online App. Every feature says that the system is temporarily down for maintenance and I have been getting this message for nearly three months but unfortunately, no one at the dealership was available to help neither of the two visits I had there. This is my second BMW. My 650I was the most beautiful car but was unreliable and needed constant repairs. No BMW’s more for me. When i’m spending the money it cost to drive a BMW I expect the service to be better than what I received from Toyota. More

Our family has been customers of Valencia BMW for over a decade now. We have always been extremely happy with their sales and service teams. They truly provide exceptional customer service in every facet of decade now. We have always been extremely happy with their sales and service teams. They truly provide exceptional customer service in every facet of their dealership. More

Great service, very professional personal friendly staff and fast service, nice and clean environment, thanks again and fast service, nice and clean environment, thanks again More

We bring all 3 of our 750 BMW's to Valencia BMW for service for the last 25 years. That should speak for itself regarding our opinion of this dealership. service for the last 25 years. That should speak for itself regarding our opinion of this dealership. More

My service representative, Robert Perez is the best. He took care of me when BMW charged me for a problem they didn’t fix took care of me when BMW charged me for a problem they didn’t fix More

This is our second car from the dealership in 1 month. Excellent salesman and professional Excellent salesman and professional More

good service. They had the car I wanted. Finance was slow had to wait for a long time to get into the finance department. Sales person didn't show how the features of car worked. I called him the next day an had to wait for a long time to get into the finance department. Sales person didn't show how the features of car worked. I called him the next day and I was told to look it up on line or take to service department. More

Everything was good. I got the car I wanted for a good price. Financing was a little slow. I had to wait about an hour to start the process. The next day I was having problems with the radio. I called the price. Financing was a little slow. I had to wait about an hour to start the process. The next day I was having problems with the radio. I called the sales person and I was told to check online or bring it in for service. They didn't seem very customer friendly after I bought the car. I guess I will be going to a service department. More

It's was a great experience at Valencia BMW. Jesse is always nice and cheerful always nice and cheerful More

Outstanding customer service will be returning. Jesus was awesome to work with very helpful and friendly. Appreciate the work done to such an older car. awesome to work with very helpful and friendly. Appreciate the work done to such an older car. More