Valencia BMW

My service representative, Robert Perez is the best. He took care of me when BMW charged me for a problem they didn’t fix took care of me when BMW charged me for a problem they didn’t fix More

This is our second car from the dealership in 1 month. Excellent salesman and professional Excellent salesman and professional More

good service. They had the car I wanted. Finance was slow had to wait for a long time to get into the finance department. Sales person didn't show how the features of car worked. I called him the next day an had to wait for a long time to get into the finance department. Sales person didn't show how the features of car worked. I called him the next day and I was told to look it up on line or take to service department. More

Everything was good. I got the car I wanted for a good price. Financing was a little slow. I had to wait about an hour to start the process. The next day I was having problems with the radio. I called the price. Financing was a little slow. I had to wait about an hour to start the process. The next day I was having problems with the radio. I called the sales person and I was told to check online or bring it in for service. They didn't seem very customer friendly after I bought the car. I guess I will be going to a service department. More

It's was a great experience at Valencia BMW. Jesse is always nice and cheerful always nice and cheerful More

Outstanding customer service will be returning. Jesus was awesome to work with very helpful and friendly. Appreciate the work done to such an older car. awesome to work with very helpful and friendly. Appreciate the work done to such an older car. More

Jessie is amazing to work with. Quick and easy service. Great deal on an oil change package. Would definitely recommend this dealership to anyone looking to purchase or service a BMW. Great deal on an oil change package. Would definitely recommend this dealership to anyone looking to purchase or service a BMW. More

Excellent Service Manager ExperienceBob understood my Excellent Service Manager Experience Bob understood my situation and tried to get me the best price. Made sure I received Loaner. I just wish they Excellent Service Manager Experience Bob understood my situation and tried to get me the best price. Made sure I received Loaner. I just wish they would clean the car as they did in the years before. This is the second time Had car in for service and received the car back dirty. It was nice in the past to receive it back cleaned inside and out More

Do not add tire protection! Will not cover unless popped, so you could be in the middle of no where. my tire is so bald and it’s not covered even though I pay for it monthly. so you could be in the middle of no where. my tire is so bald and it’s not covered even though I pay for it monthly. More

Dealership was out of loaners however was able to be accommodated at Enterprise. Took a lot longer than I wanted on the road in 3 hours. All this just to a ride to work to get a call from the dealership accommodated at Enterprise. Took a lot longer than I wanted on the road in 3 hours. All this just to a ride to work to get a call from the dealership to say that they couldn’t replicate the noise; bummer! The person I was specifically dealing with she was great had a wonderful personality and was super helpful! She encouraged me to record the noise , I really appreciated her! More