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Valencia BMW

Valencia, CA

4.6
866 Reviews

23435 Valencia Blvd

Valencia, CA

91355

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Showing 866 reviews

October 12, 2021

Professional, efficient, good customer service. I was in and out without having to wait or be inconvenienced. More

by nmirzayans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Schwartz
Oct 13, 2021 -

Valencia BMW responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 12, 2021

Service department was able to identify and fix issues that other dealers couldn't, and they didn't try to upsell. More

by SH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine
Oct 13, 2021 -

Valencia BMW responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 10, 2021

When I pick it up after the repair,the engine was dusty and inside the car was also dirty. Repair was very expensive for timing chain/belt,but the service employee, Mr. Schwartz was excellent with his serv More

by vdelossantos41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Schwartz
Oct 12, 2021 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 09, 2021

Great, quick process. Friendly and efficient staff. Thank you for a great 3rd lease transaction! More

by bighorn_bird.0a
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Grass
Oct 12, 2021 -

Valencia BMW responded

Hi, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 08, 2021

Easy to make an appointment. Convienent location. Upon arrival a service worker directed me to park. As I exited my car the service advisor happened to be at the podium. His desk was close by inside the b More

by r2j95152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rowlands
Oct 11, 2021 -

Valencia BMW responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

October 08, 2021

I Highly recommend this place. I will always purchase my vehicle here. I especialy like their service department! I go only to Jesse. He doesn't give you the run a around, he gets back to you promptly, He More

by M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
Oct 11, 2021 -

Valencia BMW responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 07, 2021

Hi Jesse thank you for your wonderful hospitality during the car service time. Very impressed with your prompt action and feel comfortable during the waiting time. Looking forward to seeing you next time. More

by Shan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
Oct 10, 2021 -

Valencia BMW responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 05, 2021

Awesome service!!! My first time here for service. I was very happy with the rental car, smooth transition with Elvis taking me there and getting my car back the same day! Thank you Jasmine for good communi More

by Estheroganyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine and Elvis! The BEST
Oct 07, 2021 -

Valencia BMW responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

October 05, 2021

The sales and finance staff at Valencia BMW provided what was the best car buying experience I’ve ever had. I recommend this dealer for anyone looking for a great car buying experience. More

by J_handel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Stratton and Madison
Oct 07, 2021 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 04, 2021

Terrible service. The service agent was super unhelpful. No courtesy car. No updates from agent on when car would be done, and would not answer calls or return calls about vehicle status. More

by x86mustang
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jasmine
Oct 07, 2021 -

Valencia BMW responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up. Take care!

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