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Valencia BMW

Overview Reviews (866) Inventory (1,001)

Valencia BMW

Name: Valencia BMW
Address: 23435 Valencia Blvd, Valencia, CA, 91355, US
Telephone: (661) 200-9111
Rating: 4.6

4.6

866 Reviews

23435 Valencia Blvd, Valencia, California 91355

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Sales: (661) 200-9111

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Valencia BMW

Valencia, CA

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4.6

866 Reviews

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23435 Valencia Blvd

Valencia, CA

91355

Directions

4.6

866 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (866) Inventory (1,001)

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buying experience customer service finance professional make appointment car service time communication

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Showing 866 reviews

November 05, 2021

SALES VISIT - NEW

Robert Perez always does a fantastic job and goes out of his way to help me get what I need for my BMW. He is excellent in his customer service and goes out of his way to make everything easy and convenient his way to help me get what I need for my BMW. He is excellent in his customer service and goes out of his way to make everything easy and convenient. More

by angelabschwartz

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Robert Perez

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Nov 08, 2021 -

Valencia BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Valencia BMW. Thank you, and have a fantastic day!

November 05, 2021

SERVICE VISIT

Jasmine was awesome! She keep me up to date as to when my vehicle would be ready. She is pleasant, knowledgeable, and kind. She is a BMW "gem". my vehicle would be ready. She is pleasant, knowledgeable, and kind. She is a BMW "gem". More

by cathycgeorge

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jasmine

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Nov 08, 2021 -

Valencia BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Valencia BMW. We can't wait to see you again, have a great day.

November 03, 2021

SERVICE VISIT

Great service. Very knowledgeable. Bob Rowlands in the service department takes care of you. Thanks. service department takes care of you. Thanks. More

by a.schuetze

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Bob Rowlands

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Nov 06, 2021 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 01, 2021

SERVICE VISIT

Jessie, provided friendly, professional service. Up front with pricing and get you in and out. with pricing and get you in and out. More

by None

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jessie

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Nov 05, 2021 -

Valencia BMW responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk. Have a great day!

November 01, 2021

SALES VISIT - NEW

Jessie was very friendly and full of awesomeness!!! The work was done very fast.. I will go back and also wouldn't have no problem recommending family and friends! work was done very fast.. I will go back and also wouldn't have no problem recommending family and friends! More

by Lucicraw

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jessie

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Nov 04, 2021 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 30, 2021

SERVICE VISIT

Excellent and speedy service friendly staff that was very helpful in getting my car down right away helpful in getting my car down right away More

by dusto2

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jessie

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Nov 03, 2021 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 29, 2021

SERVICE VISIT

Very Good jobs. Thank you for service and Very fast service n very kindness service service n very kindness service More

by Kyung cho

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Cole

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Nov 02, 2021 -

Valencia BMW responded

Hi Kyung. We are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 28, 2021

SALES VISIT - NEW

very dishonest dealership, lied about the hidden fees, will never work with this dealership again. will never work with this dealership again. More

by worstBMW

Customer Service

Friendliness

Price

Recommend Dealer

Employees Worked With

worst dealership ever

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Oct 30, 2021 -

Valencia BMW responded

Hi, we regret to hear that you are displeased with your recent experience with us. Please call our General Manager at (661) 200-9111 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Oct 31, 2021 -

worstBMW responded

Talked to the Manager there, very rude, does not want to resolve the issue at all, very disappointing with this dealership,

October 26, 2021

SALES VISIT - NEW

Excellent Dealer! There process for purchasing a new vehicle was quick and easy. I worked with Maryo over the phone and email. He followed through on everything we discussed including having to reorde vehicle was quick and easy. I worked with Maryo over the phone and email. He followed through on everything we discussed including having to reorder my car from a 2021 to a 2022 due to BMW's manufacturing request. Madison, in finance, was efficient, quick and a delight to work with. You go girl! More

by raricks2

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Maryo Metry, Madison Strahl

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Oct 29, 2021 -

Valencia BMW responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 26, 2021

SERVICE VISIT

Customer service is excellent!The whole team knows Customer service is excellent! The whole team knows exactly what I’m there for. Great job! Customer service is excellent! The whole team knows exactly what I’m there for. Great job! More

by Jesse1100

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jessie Colon

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Oct 29, 2021 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Valencia BMW

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