Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

All Salespeople

Sales Department

Valencia BMW

Overview Reviews (866) Inventory (1,001)

Valencia BMW

Name: Valencia BMW
Address: 23435 Valencia Blvd, Valencia, CA, 91355, US
Telephone: (661) 200-9111
Rating: 4.6

4.6

866 Reviews

23435 Valencia Blvd, Valencia, California 91355

Directions Directions

Sales: (661) 200-9111

Contact Dealership

Valencia BMW

Valencia, CA

Overview

Reviews

Vehicles

4.6

866 Reviews

Call Dealership (661) 200-9111

View Awards

23435 Valencia Blvd

Valencia, CA

91355

Directions

4.6

866 Reviews

Write a Review

This rating includes all dealership reviews, with more weight given to recent reviews.

Sales Price Transparency

Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

Overview Reviews (866) Inventory (1,001)

Contact Valencia BMW

Sales: (661) 200-9111

Call (661) 200-9111

Name

Mobile Number or Email

Error in sending request, please try again.

Message (Optional)

Select a Salesperson (Optional)

Contact Dealership

Filter Reviews by Keyword

buying experience customer service finance professional make appointment car service time communication

By Type

Showing 866 reviews

November 17, 2021

SERVICE VISIT

I’ve been going to Valencia BMW for the past 6 years for I’ve been going to Valencia BMW for the past 6 years for my car service. I specifically seek out Service Advisor Jesse to assist me, he’s very hone I’ve been going to Valencia BMW for the past 6 years for my car service. I specifically seek out Service Advisor Jesse to assist me, he’s very honest about what I need and never try to up sell me any other services that aren’t needed. In addition, he’s a very personal and funny guy. In all honesty, Jesse is the reason that I keep returning to Valencia BMW. As a POC, I don’t get the best vibes at this dealership, but it location is convenient to my home . More

by rbburrell

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Employees Worked With

Jesse Colon

Report | Print

November 16, 2021

SERVICE VISIT

Great service and fantastic help from Jesse! I was in and out in no time! and out in no time! More

by nmb0948

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jesse

Report | Print

Nov 21, 2021 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2021

SALES VISIT - NEW

Salesperson MetryM was helpful and professionalLicense Salesperson MetryM was helpful and professional License plate holder fell off because the screws were too short Waited 45 minutes till the car wa Salesperson MetryM was helpful and professional License plate holder fell off because the screws were too short Waited 45 minutes till the car was filled up with gas Asked for goodwill present because this was my first BMW. Received two keychains with name of dealer on back and Metry still had to ask for it if it would be ok that I got it! Asked for BMW License plate holder.instead of. Was told I had to pay for it More

by helgamaria

Customer Service

Friendliness

Price

Recommend Dealer

Employees Worked With

Metry

Report | Print

Nov 20, 2021 -

Valencia BMW responded

Hi, we appreciate you taking the time to respond. The staff at Valencia BMW take our reviews very seriously. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (661) 200-9111 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Nov 22, 2021 -

helgamaria responded

Tried to get in touch with you Please call me MetryM has my cellphone No

November 15, 2021

SERVICE VISIT

As long as you get the right service advisor, the service department is rock solid. Jesse is the right service advisor! department is rock solid. Jesse is the right service advisor! More

by dubpoet

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jesse Colon

Report | Print

November 15, 2021

SERVICE VISIT

Great service! Jasmine G was very kind, informative and helpful! Best experience I’ve had! helpful! Best experience I’ve had! More

by alfredgonzales1995

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jasmine Garcia , Sydney Thorp

Report | Print

Nov 19, 2021 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 14, 2021

SERVICE VISIT

It was really fast, the service members where all super kind and respectful. There was a lot of seating aswell. kind and respectful. There was a lot of seating aswell. More

by Aleksan

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Robert

Report | Print

Nov 17, 2021 -

Valencia BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Valencia BMW! Drive safe, and we'll see you on the road.

November 12, 2021

SERVICE VISIT

All good, very professional, fast service, friendly staff, very clean and organized, highly recommended for sure staff, very clean and organized, highly recommended for sure More

by jiribl

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

All people

Report | Print

Nov 16, 2021 -

Valencia BMW responded

Hi, we are very happy we could provide you with a positive experience! We appreciate your recommendation of Valencia BMW and we hope to be of service again in the future.

November 11, 2021

SALES VISIT - NEW

The women who helped us was very nice and professional and overall felt very happy with the service. and overall felt very happy with the service. More

by Raffi Baghdassarian

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Taylor but I cannot remember her last name., Sydney Thorp

Report | Print

Nov 14, 2021 -

Valencia BMW responded

Hi Raffi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 08, 2021

SALES VISIT - NEW

The only dealership that still gives discounts on cars during this tough market. David Stratton was great and was quick to help me with quotes via email or texts. We weren’t able to get the 2021 because during this tough market. David Stratton was great and was quick to help me with quotes via email or texts. We weren’t able to get the 2021 because it was sold but he was able to make it work on a 2022 so even better! Would buy from this dealership again! 10/10 More

by raef02

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

David Stratton

Report | Print

Nov 09, 2021 -

Valencia BMW responded

Hi, we are so happy to read such a great review about Valencia BMW! We hope to see you soon!

November 06, 2021

SERVICE VISIT

I’ve used this dealership because of the service department. Unfortunately it has changed. The representative I see is extremely helpful but the rest of the department doesn’t know what they’re doi department. Unfortunately it has changed. The representative I see is extremely helpful but the rest of the department doesn’t know what they’re doing anymore. Plus there are no loaners anymore. More

by Dlbartlette1

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Mr. Colon

Report | Print

Nov 08, 2021 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

Valencia BMW

Valencia BMW Awards Awards

Showing 866 reviews

Map and Directions to Valencia BMW