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Valencia BMW

Valencia, CA

Overview
Reviews
Vehicles
4.6
868 Reviews
If you're shopping for a BMW in the North LA area, be sure to visit Valencia BMW. Our state-of-the-art showroom features one of the largest inventories of new and pre-owned BMW cars and SUVs for sale in the area, and is located in Santa Clarita. Located at the corner of Auto Center Ct and Valencia Blvd, our showroom is easy to find, too. Whether you're shopping for your first BMW or are a longtime BMW owner, our team at Valencia BMW is here for you!
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23435 Valencia Blvd

Valencia, CA

91355

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Showing 868 reviews

November 20, 2021

Every time I bring my vehicle in for an ou change there’s a leak. More

by cgilliam432@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert and Cole
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Nov 24, 2021 -

Valencia BMW responded

Hi, we are deeply disappointed by your experience at Valencia BMW. If you would be willing to give us another chance in the future, please reach out to our General Manager at (661) 200-9111. We would appreciate the chance to turn your experience around.

November 18, 2021

I’ve had my car in here for service 3 or 4 times now. Sometimes for normal maintenance, sometimes for bigger issues. No matter what the reason, Cole Schwartz has always been very helpful and a great comm More

by DaniGrace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Schwartz
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Nov 22, 2021 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2021

I’ve been going to Valencia BMW for the past 6 years for I’ve been going to Valencia BMW for the past 6 years for my car service. I specifically seek out Service Advisor Jesse to assist me, he’s very hone More

by rbburrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesse Colon
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November 16, 2021

Salesperson MetryM was helpful and professionalLicense Salesperson MetryM was helpful and professional License plate holder fell off because the screws were too short Waited 45 minutes till the car wa More

by helgamaria
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Metry
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Nov 20, 2021 -

Valencia BMW responded

Hi, we appreciate you taking the time to respond. The staff at Valencia BMW take our reviews very seriously. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (661) 200-9111 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Nov 22, 2021 -

helgamaria responded

Tried to get in touch with you Please call me MetryM has my cellphone No

November 16, 2021

Great service and fantastic help from Jesse! I was in and out in no time! More

by nmb0948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
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Nov 21, 2021 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2021

As long as you get the right service advisor, the service department is rock solid. Jesse is the right service advisor! More

by dubpoet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
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November 15, 2021

Great service! Jasmine G was very kind, informative and helpful! Best experience I’ve had! More

by alfredgonzales1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Garcia , Sydney Thorp
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Nov 19, 2021 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 14, 2021

It was really fast, the service members where all super kind and respectful. There was a lot of seating aswell. More

by Aleksan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
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Nov 17, 2021 -

Valencia BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Valencia BMW! Drive safe, and we'll see you on the road.

November 12, 2021

All good, very professional, fast service, friendly staff, very clean and organized, highly recommended for sure More

by jiribl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All people
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Nov 16, 2021 -

Valencia BMW responded

Hi, we are very happy we could provide you with a positive experience! We appreciate your recommendation of Valencia BMW and we hope to be of service again in the future.

November 11, 2021

The women who helped us was very nice and professional and overall felt very happy with the service. More

by Raffi Baghdassarian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor but I cannot remember her last name., Sydney Thorp
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Nov 14, 2021 -

Valencia BMW responded

Hi Raffi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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