Valencia BMW

It was a hassle free experience all the way. My salesman was a no pressure guy which made me comfortable at the start. Also Hamed in finance was a pleasure. A great experience over all. My salesman was a no pressure guy which made me comfortable at the start. Also Hamed in finance was a pleasure. A great experience over all. More

Such a great experience from beginning to end. Dave Erickson (Sales Manager) and his team were a dream to work with. Russell (Sales) was kind, patient and knowledgeable throughout the process. I l Dave Erickson (Sales Manager) and his team were a dream to work with. Russell (Sales) was kind, patient and knowledgeable throughout the process. I love my new i4 BMW and highly recommend Valencia BMW! More

The service was not good and some one left a smog pump hose enclosed. I was greatly disappointed in the quality of the “multi-point inspection “ and the subsequent report. hose enclosed. I was greatly disappointed in the quality of the “multi-point inspection “ and the subsequent report. More

The dealership staff are so courteous and ready to help you feel at ease with your purchase or service. They’re the best. you feel at ease with your purchase or service. They’re the best. More

Dealer has very knowledgeable service advisors. It is satisfying knowing they have you back! Staff are very cordial and supportive. It is satisfying knowing they have you back! Staff are very cordial and supportive. More

Overbooks service appointments, slow to troubleshoot the car. Status is then delayed with no communication. The overall experience did not make me feel like a valued customer. car. Status is then delayed with no communication. The overall experience did not make me feel like a valued customer. More

Great service and sales experience. Honest and not pushy at all. Won’t be my last time buying a car from them. Honest and not pushy at all. Won’t be my last time buying a car from them. More

Valencia BMW made me feel like a valued customer. They were very attentive and made the purchase process enjoyable. The finance person did not pressure me and was very knowledgeable. I will purchase They were very attentive and made the purchase process enjoyable. The finance person did not pressure me and was very knowledgeable. I will purchase my next BMW with them. More

My experience at BMW Valencia was great. Mazin did not pressure me at all, was patient with all of my questions (as was the finance person but I cannot remember his name right now) and under Mazin did not pressure me at all, was patient with all of my questions (as was the finance person but I cannot remember his name right now) and understood what my needs were pretty quickly. Needed a mom car, liked the sporty look, was open to pre-owned cars. He showed me a green x6 that I absolutely loved but originally walked away from as I had to come to terms with a car payment after not having one for 2 years haha. Came back a week later and he helped me close it out. He was direct, simple and easygoing. My only complaint would be the wait to talk to finance. But we came at the end of the day and ended up waiting around 5 hours. During this time, the entire staff spent time with my son and even gave him a teddy bear! So sweet. Finance process was clear, he gave great advice and walked me through what my steps would be if I chose different routes. I would def come back. More

Very satisfied … bob was a great sales person, respectful and not pushy, made the process fast and easy. and not pushy, made the process fast and easy. More