Valencia BMW

The sales and finance team are some of the kindest people you will find at any dealership. I worked with Jenn Rossi, the internet sales manager. Jenn was extremely patient and even introduced me into differe you will find at any dealership. I worked with Jenn Rossi, the internet sales manager. Jenn was extremely patient and even introduced me into different models I wasn’t considering. Her boss, Nick, is a fantastic sales manager who made me feel like family and like finding the best price for the car I chose was a huge priority. Madison in finance then continued to help me get the best deal and prioritize which extra warranties would be best for my specific vehicle. All-in-all, I had a fantastic experience and would definitely purchase my next BMW with this team at Valencia BMW. More

I always have excellent communication and timely service with this group! They are transparent and constantly in communication to ensure you know everything on what is going on with your vehicle. with this group! They are transparent and constantly in communication to ensure you know everything on what is going on with your vehicle. More

My first view was wonderful the rep was very helpful and Kept asking how I was doing and asking if I needed to go anywhere and kept me posted on my vehicle my second time going was good but not as great as Kept asking how I was doing and asking if I needed to go anywhere and kept me posted on my vehicle my second time going was good but not as great as the first the rep that helped me was kinda hands off but still very helpful and nice More

Excellent customer service. Robert the service advisor was friendly and made everything quick and easy Robert the service advisor was friendly and made everything quick and easy More

Dealership was very organized and clean. John did a fantastic job helping me with my z4 purchase. No pressure, answered all my questions and was very attentive in making sure this purchase John did a fantastic job helping me with my z4 purchase. No pressure, answered all my questions and was very attentive in making sure this purchase would be right for what I was looking for. Would highly recommend to anyone looking at purchasing/leasing a BMW. More

The dealership was organized, my service advisor kept me informed as to what was going on with my vehicle informed as to what was going on with my vehicle More

Flew from SF to Burbank, for a phenomenal price. Was in & out in 30 minutes. Very fast and was treated professionally throughout the entire process. Was in & out in 30 minutes. Very fast and was treated professionally throughout the entire process. More

Thank you, Bill P. , for the professional and energetic support. We were far from home with an unexpected problem and the service department promptly accepted us with n , for the professional and energetic support. We were far from home with an unexpected problem and the service department promptly accepted us with no appointment. Diagnosis was quick, parts arrived early the following day, and we were on our way before noon. We appreciated being provided a nice BMW loaner car. More

The staff were very helpful and they made sure I had what I needed. Robert was great! I needed. Robert was great! More

Our experience as always A+. THANKS BOB R. The service department as always again THUMBS UP. :) THANKS BOB R. The service department as always again THUMBS UP. :) More