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Valencia BMW

Valencia, CA

Overview
Reviews
Vehicles
4.5
892 Reviews
If you're shopping for a BMW in the North LA area, be sure to visit Valencia BMW. Our state-of-the-art showroom features one of the largest inventories of new and pre-owned BMW cars and SUVs for sale in the area, and is located in Santa Clarita. Located at the corner of Auto Center Ct and Valencia Blvd, our showroom is easy to find, too. Whether you're shopping for your first BMW or are a longtime BMW owner, our team at Valencia BMW is here for you!
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23435 Valencia Blvd

Valencia, CA

91355

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Showing 892 reviews

August 21, 2023

Never had bmw before fast approval easy delivery nice team and service thanks for all More

by Zaur Seyidov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
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Aug 26, 2023 -

Valencia BMW responded

Hi Zaur, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 21, 2023

Worst experience buying a car from Valencia BMW. The lack of communication and customer service was shocking. Especially from a luxury brand. I will buy my next BMW from a different dealer. Russell More

by KAS611
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jen, Greg Poland, Russell
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Aug 25, 2023 -

Valencia BMW responded

Hi, we are deeply disappointed by your experience at Valencia BMW. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 200-9111 to discuss what we can do to help.

Aug 25, 2023 -

Valencia BMW responded

Hi, we are deeply disappointed by your experience at Valencia BMW. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 200-9111 to discuss what we can do to help.

August 21, 2023

Staff was attentive and responsive to my needs. Work was finished earlier than estimated. Curtis was on top of it. More

by Maridy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
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Aug 26, 2023 -

Valencia BMW responded

Hi Maridy, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 21, 2023

Does not leave you with luxury service experience, cheap loaners, service issues requiring return. Just feels like a regular bodyshop - not a BMW service center. More

by vzarov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
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Aug 25, 2023 -

Valencia BMW responded

Hello, we appreciate you taking the time to leave us this feedback. Here at Valencia BMW, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (661) 200-9111 to discuss ways we can better serve you in the future.

August 18, 2023

Working with Bob Rowlands is always genial, efficient and smooth. He pays attention to details and is good about explaining pricing, what is immediately needed and what can wait. Very much appreciate his s More

by alicita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Rowlands
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Aug 28, 2023 -

Valencia BMW responded

Hello, thank you for your kind review; we are happy to pass along your comments to Bob here at Valencia BMW! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2023

everyone I interacted with from the time I stepped out of my car and the time I picked it up was very accomodating, friendly, fast, understood what I wanted. More

by inday.cora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can’t remember
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Aug 22, 2023 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 14, 2023

Taylor has been extremely helpful with all of my service needs. She’s prompt and always is accommodating. When my car needs service it’s no longer a chore. More

by Kennal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor H
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Aug 18, 2023 -

Valencia BMW responded

Hi Kennal, we're happy you found our staff to be so supportive during your experience here at Valencia BMW. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 14, 2023

EV friendly dealer / Service Department. This dealer’s service department is very knowledgeable with EVs. I have been servicing my BMWs here for 20 years. More

by Steve M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Perez
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Aug 18, 2023 -

Valencia BMW responded

Hi Steve, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 14, 2023

Jasmine was great! ! She was right on time for my appt super friendly and professional. Plus my car was ready faster than expected. More

by Bocksrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Aug 18, 2023 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 13, 2023

I like the dealership because of the service it provides. From selling me the car by Jim Advani ) bless his soul) to the service provided by Roberto Perez. Thank you Roberto. More

by ashok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Perez
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Aug 17, 2023 -

Valencia BMW responded

Hi Ashok, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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