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Valencia BMW

Valencia, CA

Overview
Reviews
Vehicles
4.5
892 Reviews
If you're shopping for a BMW in the North LA area, be sure to visit Valencia BMW. Our state-of-the-art showroom features one of the largest inventories of new and pre-owned BMW cars and SUVs for sale in the area, and is located in Santa Clarita. Located at the corner of Auto Center Ct and Valencia Blvd, our showroom is easy to find, too. Whether you're shopping for your first BMW or are a longtime BMW owner, our team at Valencia BMW is here for you!
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23435 Valencia Blvd

Valencia, CA

91355

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Showing 892 reviews

September 21, 2023

Horrible attitude in the Service department . . will never go back to this dealership for anything More

by Ravdjee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Parks
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Sep 24, 2023 -

Valencia BMW responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (661) 200-9111 to discuss what we can do to help.

Sep 24, 2023 -

Ravdjee responded

No thank you... Will not be returning to your Dealership for anything.

September 13, 2023

Everything from start to finish was exceptional. Mezan the sales person is the best and made my experience extraordinary. More

by jewels187
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mezan
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Sep 17, 2023 -

Valencia BMW responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 12, 2023

Excellent Costumer Service. Helpful and friendly people. Best dealership that we encounter. The Only problem we have is the finance dept., It takes longer because only one pers More

by geofreynila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Emerson, Nicholas Crisci
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Sep 17, 2023 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 12, 2023

Great Costumer Service! This is one of the best dealerships i have ever been to. More

by zenitramfuso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buck
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Sep 17, 2023 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 09, 2023

Fast and friendly service. No hassle shuttle service with courteous driver. I will for sure return! More

by Sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Perez
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Sep 14, 2023 -

Valencia BMW responded

Hi Sergio, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 08, 2023

They provide an excellent care to customers by providing answer ro all my questions in particular. More

by Carlos Blanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Sep 13, 2023 -

Valencia BMW responded

Hi Carlos, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 08, 2023

Bob Rowland , is a great service advisor. Very happy and satisfied with Elvis in shuttle service department . More

by zee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Rowlands
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Sep 13, 2023 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 07, 2023

Nick and his team were great. I highly recommend Valencia BMW to everyone. I love my car. More

by arezou28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
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Sep 11, 2023 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Valencia BMW and we hope to be of service again in the future.

September 07, 2023

Great service provider. Jazmine is very helpful. I highly recommended her. She’s constantly keeping you updated More

by serrano.c2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmín gracia
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Sep 11, 2023 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 05, 2023

Always gets you in on scheduled appts, excellent and courteous shuttle drivers, and fast friendly service. More

by kenny.cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Sep 09, 2023 -

Valencia BMW responded

Hello, your wonderful feedback and rating mean a lot to us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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