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Valencia BMW

Valencia, CA

4.6
867 Reviews

23435 Valencia Blvd

Valencia, CA

91355

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Showing 867 reviews

September 28, 2023

Dealer staff was friendly and professional and helped me and my wife find the right car for us. The deal process was easy and straightforward with no high pressure to accept something we didn’t want, the f More

by W Donaldson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Gharzeddine
Oct 01, 2023 -

Valencia BMW responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 26, 2023

I bought a number of cars over the last few years from different dealerships, but Jane was the best sales person I have worked with by far. Super friendly, honest, open and patient with all my questions a More

by chrishendrich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jane Furmanskaya
Sep 28, 2023 -

Valencia BMW responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 25, 2023

Bob Rowlands to me is a very honest service advisor. Part of the process is the video of the diagnosis and parts removed and replaced. The mechanic also gives additional recommendations. I am always sat More

by delano.delfin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reception employee and loaner guy..
Sep 27, 2023 -

Valencia BMW responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 24, 2023

They are timely and efficient. Honest about what is needed and don’t try to sell me things I don’t need More

by maryrush90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Sep 25, 2023 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 22, 2023

Great guys, dealership, service and price. Good selection of cars and knowledgeable and professional sales people. More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russel
Sep 25, 2023 -

Valencia BMW responded

Hello Sam, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2023

Horrible attitude in the Service department . . will never go back to this dealership for anything More

by Ravdjee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Parks
Sep 24, 2023 -

Valencia BMW responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (661) 200-9111 to discuss what we can do to help.

Sep 24, 2023 -

Ravdjee responded

No thank you... Will not be returning to your Dealership for anything.

September 13, 2023

Everything from start to finish was exceptional. Mezan the sales person is the best and made my experience extraordinary. More

by jewels187
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mezan
Sep 17, 2023 -

Valencia BMW responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 12, 2023

Excellent Costumer Service. Helpful and friendly people. Best dealership that we encounter. The Only problem we have is the finance dept., It takes longer because only one pers More

by geofreynila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Emerson, Nicholas Crisci
Sep 17, 2023 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 12, 2023

Great Costumer Service! This is one of the best dealerships i have ever been to. More

by zenitramfuso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buck
Sep 17, 2023 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 09, 2023

Fast and friendly service. No hassle shuttle service with courteous driver. I will for sure return! More

by Sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Perez
Sep 14, 2023 -

Valencia BMW responded

Hi Sergio, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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