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Valencia BMW

Valencia, CA

Overview
Reviews
Vehicles
4.6
866 Reviews
Call Dealership (661) 200-9111
View Awards

23435 Valencia Blvd

Valencia, CA

91355

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Showing 866 reviews

November 05, 2023

Not a great experience. Really makes buying a car a horrible process. I would not recommend More

by Lroyer214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Doesn’t matter
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Nov 07, 2023 -

Valencia BMW responded

Hi, we appreciate you taking the time to respond. The staff at Valencia BMW take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (661) 200-9111 -- we hope to hear from you soon.

Nov 07, 2023 -

Lroyer214 responded

That’s not true. I called that number and asked for the “GM” and got sent to a voicemail to which no one calls you back.

November 02, 2023

Currently in the market for a small sports coupe, found a pretty nice one at Valencia BMW, Miss Furmanskaya was an excellent Client Advisor. Even though I’m shopping online, they provided excellent custom More

by AriasFco
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jane Furmanskaya
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Nov 04, 2023 -

Valencia BMW responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 31, 2023

It's a very pretty, nice and clean place but some service is iffy,some service techs are just super shady More

by Mar Lyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor is absolutely the very best service advisor
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Nov 02, 2023 -

Valencia BMW responded

Hi Mar, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (661) 200-9111 -- we hope to hear from you soon.

October 31, 2023

Taylor is extremely professional and did a great job, It was a pleasure working with her. More

by Ravdjee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hawking
Report | Print
Nov 02, 2023 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 31, 2023

Been having my cars serviced at Valencia BMW for years and they continue to provide excellent service. Much appreciated. More

by BCEagle89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Perez
Report | Print
Nov 02, 2023 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 31, 2023

Very nice people professional and accommodating I would highly recommend this dealership service department to everyone More

by orders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Nov 02, 2023 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2023

Jacob Morgan was very knowledgeable and professional. He assisted us with our appointment and all our needs. Thank you! Highly recommended. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Morgan
Report | Print
Nov 01, 2023 -

Valencia BMW responded

Hi, we are pleased to hear you had such a positive experience with us, Paul! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 20, 2023

Valencia BMW made my car buying a very easy experience with knowledgeable sales people and a set price so no need to negotiate or haggle,. Worth stopping by to see for yourself! More

by W.G.E.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Poland
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Oct 23, 2023 -

Valencia BMW responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

October 20, 2023

We have leased three vehicles with this dealership and have had an overall great experience. More

by briantomclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Morgan
Report | Print
Oct 23, 2023 -

Valencia BMW responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

October 19, 2023

Friendly and knowledgeable staff focused on customer satisfaction. The service representative addressed all concerns regarding the vehicle. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Morgan
Report | Print
Oct 22, 2023 -

Valencia BMW responded

Hi Alex, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

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