Valencia BMW

The process to buy the car is really good. Most of things we could do online, so when I go to the dealer, everything has prepared. They don't give me extra add-ons that's great. The price is r Most of things we could do online, so when I go to the dealer, everything has prepared. They don't give me extra add-ons that's great. The price is really good. I love the experience. More

Very responsive. The Sales Manager Robert Grass provides an impressive service and always available to answer any after sales technical questions. This is my 14th. BM The Sales Manager Robert Grass provides an impressive service and always available to answer any after sales technical questions. This is my 14th. BMWs purchased with Robert Grass' help. More

Thank you for making it happen. Especially thanks to Arman who worked hard to make us happy on our one of the favorite cars. Have a Happy New Year. Especially thanks to Arman who worked hard to make us happy on our one of the favorite cars. Have a Happy New Year. More

Service was great, waiting times were exceptional will come back for repairs when needed. My car appreciate the service. come back for repairs when needed. My car appreciate the service. More

Great service and support for my x3 purchase. They followed thorough and did not press on any unnecessary upsells. They followed thorough and did not press on any unnecessary upsells. More

Exceptional customer service. Johnathan, my service rep, was courteous and helpful making my first visit to the dealership very pleasant. Johnathan, my service rep, was courteous and helpful making my first visit to the dealership very pleasant. More

They have a robust maintenance bay so the wait for service is not long or in most cases instant. Highly recommend them for all things BMW. service is not long or in most cases instant. Highly recommend them for all things BMW. More

Really bad service department, kept my car for two weeks and didn’t do anything with it, but kept on telling me that they were working on it. Sales team is very good and accommodating. and didn’t do anything with it, but kept on telling me that they were working on it. Sales team is very good and accommodating. More

Really good customer service. Jacob Morgan helped me out with service on my car and made sure everything went smoothly Jacob Morgan helped me out with service on my car and made sure everything went smoothly More

A Visit to Remember at Valencia BMW I had a flat tire just before Thanksgiving. I wanted to go to Valencia BMW right away, but it was a busy time. I wasn’t sure how busy they were, so I looked online just before Thanksgiving. I wanted to go to Valencia BMW right away, but it was a busy time. I wasn’t sure how busy they were, so I looked online for an appointment. The earliest one was Friday, after Thanksgiving. Previously, Bill Parks had been my go-to person for all car-related issues, so I reached out to him once more. This time, my call was answered by Jonathan, another member of the Valencia BMW team. To my surprise, Jonathan invited me to come in despite the busy holiday schedule. Upon arrival, Jonathan's warm greeting was a pleasant start. He discovered that the necessary part wasn't in stock, but he went above and beyond by offering a loaner car for my use until my own vehicle was repaired. And my car was ready by Friday, just as Jonathan had promised. Voila! Buck, the sales guy, is great, and so is Jonathan in the service department. Valencia BMW is a bit far from my house, but I like going there. They consistently provide me with top-notch service. Highly recommended! More