Valencia BMW

I highly recommend Valencia BMW to all my friends and family especially after having had a bad experience years ago with Nick Alexander BMW in downtown which made me not want to buy another BMW in LA. family especially after having had a bad experience years ago with Nick Alexander BMW in downtown which made me not want to buy another BMW in LA. John Mendoza in sales and Eddie Ahmadie made this experience very comfortable an easy and took really good care of me. I recommend both of them to anyone who is looking for a BMW. More

I highly recommend Taylor (service advisor). She provides top notch customer service and leaves you with peace of mind when leaving your vehicle for service or repair at BMW Valencia. She is a p She provides top notch customer service and leaves you with peace of mind when leaving your vehicle for service or repair at BMW Valencia. She is a problem solver and she works hard at her job. She deeply cares about her customers. She listens attentively to customers concerns and flat out handles business! More

Never buy a car from this location unless you want to get a car that has been snatched from every part and be replaced with crap, because there is no way after few months i should replace everything in my ca a car that has been snatched from every part and be replaced with crap, because there is no way after few months i should replace everything in my car.. and if you question them all you get is blame! All these great reviews are just because they do their best to get their commissions, after that you won’t matter… TRASH 🗑️ Special thanks to the manager 😉 More

Greg and Russell were impeccable on the quality of service they provided me. They were not just persistent salesman like other most dealers. They were genuinely committed to get me what I wanted for t service they provided me. They were not just persistent salesman like other most dealers. They were genuinely committed to get me what I wanted for the price that I wanted. More

Wonderful selection of vehicles. Professional sales personnel. Easy process to purchase, fair pricing overall a great experience. Professional sales personnel. Easy process to purchase, fair pricing overall a great experience. More

THIS DEALERSHIP IS NOT CLIENT CENTRIC; SERVICE MANAGER IS RUDE; ATTITUDE OF INDIFFERENCE, AND MY EXPERIENCE THIS MORNING WAS PATHETIC. I RECEIVED A PROMOTIONAL VOUCHER FOR AN OIL CHANGE AND FILTER AT A COST RUDE; ATTITUDE OF INDIFFERENCE, AND MY EXPERIENCE THIS MORNING WAS PATHETIC. I RECEIVED A PROMOTIONAL VOUCHER FOR AN OIL CHANGE AND FILTER AT A COST OF $99.95. I MADE THE APPOINTMENT A COUPLE OF WEEKS AGO, AND TODAY WHEN ARRIVING, THE SERVICE MANAGER REFUSED TO ACCEPT THE VOUCHER, INDICATING COST WAS INCREASED BY $20.00. WHEN ASKING FOR THE GENERAL MANAGER, WAS TOLD HE IS NOT IN TODAY. I ASKED TO CALL THE REGIONAL MANAGER, AND HE DEMANDED THAT I LEAVE THE PREMISES. HE EVEN THREATENED TO CALL THE LOCAL SHERIFF'S DEPT.. SAD AND PATHETIC. THE LOSS OF A LONG TIME CLIENT OVER $20.00. I HAVE BOTH THE VOUCHER AND EMAIL FROM THE APPOINTMENT MANAGER CONFIRMING THAT I QUALIFIED FOR THIS PROMOTION. THIS DEALERSHIP SHOULD BE ASHAMED AT THEMSELVES. MY NEXT CAR PURCHASE WILL BE DONE AT ANOTHER DEALERSHIP. HE LAUGHED AND WAS CONDONSCENDING. HE COULD CARE LESS. THE SERVICE MANAGER SHOULD BE REPRIMANDED FOR HIS BEHAVIOR. I AM INFLUENCIAL IN THE COMMUNITY, AND WILL SPREAD THE WORD. OTHER'S MUST KNOW THAT THEY COULD CARE LESS ABOUT THE CLIENT. SENIOR MANAGEMENT SHOULD READ THIS REVIEW, AND TAKE APPROPRIATE ACTION. THIS SERVICE MANAGER IS THE WORST........... More

One star because zero star is not allowed I called Mr mazen to buy a Mercedes s after we arrived there he said I don’t have a car keys the car even wasn’t inspected by California LAW mazen to buy a Mercedes s after we arrived there he said I don’t have a car keys the car even wasn’t inspected by California LAW More

Good experience. Since the beginning Edwin lopez was Kind and got me the best deal to find the car I wanted. I have been a client for more than 20 years in Valencia Since the beginning Edwin lopez was Kind and got me the best deal to find the car I wanted. I have been a client for more than 20 years in Valencia and we have not had any bad experiences.. More

Dealing with a knowledgeable, efficient and honest sales associate like Edwin Lopez, made all the difference . The dealership was fair, honest and easy to work with. Veterans support was laudable. associate like Edwin Lopez, made all the difference . The dealership was fair, honest and easy to work with. Veterans support was laudable. More