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Val Ward Cadillac Inc - Service Center
Fort Myers, FL
546 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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546 Reviews of Val Ward Cadillac Inc - Service Center
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September 08, 2024
Great service as always. Appreciated the pick up snd drop off. And updates. Thank you. Appreciated the pick up snd drop off. And updates. Thank you. More
by CATHERINETURNER
Verified CustomerEmployees Worked With
September 07, 2024
Great dealership experience so far. They responded quickly to my bad battery problem. to make up 15 word minimum. They responded quickly to my bad battery problem. to make up 15 word minimum. More
by jrk2224
Employees Worked With
Other Employees :
Dan (answered the phone in service), Sean (road service tech)
September 07, 2024
The service and customer service that happens at Val Ward is EXCEPTIONAL! Doesn't matter if its sales or service- you can rely on these folks! A++ is EXCEPTIONAL! Doesn't matter if its sales or service- you can rely on these folks! A++ More
by ICANRACE
September 07, 2024
Very friendly and caring about me and the cadillac and service and very quick in telling you what needs to be done. EXCELLENT!! service and very quick in telling you what needs to be done. EXCELLENT!! More
by dianejenkins59
Employees Worked With
September 07, 2024
Val Ward staff are always friendly and efficient. Jane always has things under control. Excellent service! Jane always has things under control. Excellent service! More
by RTHEDE
Employees Worked With
September 07, 2024
They are so nice always do quality work. We appreciate the pick up and drop off service We appreciate the pick up and drop off service More
by HAIRCHICKY
Employees Worked With
September 06, 2024
Dave McKinney is the best service advisor I've had the pleasure of working with. Dave listens, then runs a history check on my SRX vehicle. Then has a technician give me a estimate on what maybe or is wr pleasure of working with. Dave listens, then runs a history check on my SRX vehicle. Then has a technician give me a estimate on what maybe or is wrong and the cost to fix. Dave treats me as an equal and explains what needs to be fixed. Dave is the best advisor, when its time to buy a new auto, Dave is the reason I'll be going to Val Ward More
by pdorsch
Employees Worked With
September 06, 2024
This dealership is excellent they value their customers and have always treated me well. I would definitely recommend them. and have always treated me well. I would definitely recommend them. More
by gdmcclain1
Employees Worked With
Other Employees :
Amanda who handles loaner cars is very professional and respectful
September 06, 2024
Jane was very efficient and friendly. I was greeted quickly and a loaner car was ready in no time at all. My car was finished very fast, quicker than expected. I was greeted quickly and a loaner car was ready in no time at all. My car was finished very fast, quicker than expected. More
by marceyleshay
Employees Worked With
September 05, 2024
Unprofessional with their “hidden fees” and telling me it applies to all of their service customers. applies to all of their service customers. More
by DRRUDY411
