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Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
544 Reviews

544 Reviews of Val Ward Cadillac Inc - Service Center

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October 30, 2024

very great job on my car- service was top notch and would highly recommend -will come back More

by paula20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2024

Jamie was very helpful and professional. He advised me exactly what I needed and provided me to and from transportation. I highly recommend Jamie as a service advisor and will continue my li More

by Paul S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2024

ValWard consistently strives to ensure their customers are satisfied and to provide all of the required services. More

by JHONEYWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

October 28, 2024

Pleasant service. On time with my appointment. Waiting area clean and the snacks made a nice touch. More

by tscragg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 26, 2024

You sold me a 3 yr old Cadillac w a bad battery which I had to replace for $550 in Maine last summer & tires that weren’t safe. Thx for replacing the tires for no charge. I appreciate Jamie & his service. More

by dhonan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Val Ward Cadillac Inc responded

We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

October 26, 2024

My service advisor was awesome as always. Got me an appointment that was perfect with my schedule. One at the dealership Dave was again and as always very professional taking care of my serv More

by DONCZOPEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2024

Dave is a great adviser he is always looking out for us in the best way! More

by DTHERRIEN90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Val Ward Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

October 21, 2024

There was a big problem with my service but they admitted and corrected it so I am hsppy More

by paula20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 19, 2024

Jane is terrific. The entire team is friendly and professional. They always take the time to explain my automotive needs and, since I am on oxygen, Jane and the team More

by BRAD93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. We sincerely value your business and look forward to your next visit!

October 08, 2024

Dave did a great job getting my service completed at quick and professional manner. I also saved money as he took the time to look at my warranty which covered my repair. Thank you! More

by TOPREALTOR4YOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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