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Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
565 Reviews

565 Reviews of Val Ward Cadillac Inc - Service Center

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June 26, 2023

Jane and the entire service department are excellent. Always do a great job. They go above and beyond every single time!!!! More

by LAINA LARICHE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don Figgs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Val Ward Cadillac Inc responded

Laina, thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! If you have any further questions, please give us a call. We're always happy to help!

June 25, 2023

Salesman was very helpful, very cooperative with me he was very informative and the operation of the vehicle. More

by FLIPPO1951
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin Crusel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! If you have any further questions, please give us a call. We're always happy to help!

June 25, 2023

Dave responds to your concerns, provides a timely estimate of required or suggested repairs, and keeps you updated on the progress. More

by RWNUKOWSKIFM
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dave, Service Department
Jun 29, 2023 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

June 25, 2023

I’m was met immediately and was quickly checked in. Service was done when promised! Everything was was done to my satisfaction including a recall. More

by MIKECIO1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Griffin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

June 25, 2023

Service was very good and performed in a professional manner. Car was protected and returned very clean. More

by alan.katz1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon Lentz
Jun 29, 2023 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 24, 2023

Everything was very good service from start to finish, including the estimator, the office help and the office manager More

by STEVEBUSTER72
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Body shop
Jun 28, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 19, 2023

Premium Cadillac dealership in the Fort Myers area that has first class staff to service Americas only first class automobile. More

by A13SEABEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Figgs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Davis
Jun 21, 2023 -

Val Ward Cadillac Inc responded

Thank you so much for your positive comments about Val Ward Cadillac, Inc.! We sincerely value your business and look forward to your next visit!

June 18, 2023

Service was exceptional as always ! Thank you to the service department for always taking great care of me More

by jeantonas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Gedra
Jun 21, 2023 -

Val Ward Cadillac Inc responded

Thank you so much for your positive comments about Val Ward Cadillac, Inc.! We sincerely value your business and look forward to your next visit!

Jun 21, 2023 -

jeantonas responded

That works out well because I will be coming back real soon ! LOL ! I have lots of work for you guys .

June 17, 2023

I love the warm welcome when I go into the service dept. Jane is such a lovely lady. I loved that every time, I go onto the service dept. Jane is the person that always takes care of what’s going on with my More

by ani22ssa13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane
Jun 21, 2023 -

Val Ward Cadillac Inc responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

June 17, 2023

I was in for an oil change Ihave been coming for service since 2010 and the service has been excelent I have eight months to go on my current lease and I will be coming to Val Ward Ihave leased three cars t More

by ron88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lentz
Jun 21, 2023 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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