Val Ward Cadillac Inc - Service Center

Always try to help even with last minute requests. I feel that the service dept. really cares and takes the time to explain everything. Thank you! Will return. I feel that the service dept. really cares and takes the time to explain everything. Thank you! Will return. More

Service Advisor Dave keeps you informed on the service procedures and provides honest advise on future recommended service procedures and provides honest advise on future recommended service More

I am very pleased with the service that was performed on our SRX. The service department cares about their customers. A special Thank you to Jane. She is outstanding. our SRX. The service department cares about their customers. A special Thank you to Jane. She is outstanding. More

Great service advisor , great techs. Hard to find these days. Even washed my car Excellent! Hard to find these days. Even washed my car Excellent! More

This dealership is excellent. I have used them for over 30 years. They are always prompt and thorough. I have used them for over 30 years. They are always prompt and thorough. More

I am very satisfied with my service experience. Luke Allen took great care of me and I will remain a loyal customer for Val Ward. Luke Allen took great care of me and I will remain a loyal customer for Val Ward. More

I worked with Jane and Brian in the service department both very good at what they do. both very good at what they do. More

Great experience like always, thank you Jane, thank you Cadillac. We should work on a Jane Flesch Fan-Club, I like to be the president. Your happy customer Bernhard Cadillac. We should work on a Jane Flesch Fan-Club, I like to be the president. Your happy customer Bernhard More

Hello, We had arrived from Canada on July 10 and were greeted by Paula. We had no AC and drove for over 2000 km, with a dog and a child. She asked if we wanted water or coffee and water for the dog. She greeted by Paula. We had no AC and drove for over 2000 km, with a dog and a child. She asked if we wanted water or coffee and water for the dog. She was very attentive to make sure we were all comfortable. We were assisted fast and put in a nice AC show room to wait with our dog. The car was fixed in a fast and efficient way and we were off on our way. A big thank you to Paula, and the rest of the service team that helped us. The service here was excellent and amazing, comparing to ours in Canada. We really felt heard and treated like we should. Thank you once again. More

Jane was was and is always at her best, My son-in-law had borrowed our vehicle as his vehicle was being repaired. Someone, had apparently caused damage to our car door which our son-in-law wanted fixed of c borrowed our vehicle as his vehicle was being repaired. Someone, had apparently caused damage to our car door which our son-in-law wanted fixed of course before returning to us. Jane halped him out for which we were grateful. He also had the car serviced. Our vehicle is safely back in our garage awaiting our return to FL later in the fall. Our son in law commented how much of a pleasure it was working with Jane and how professional she was. She's a keeper, Sincerely, Brian Elliott More