Val Ward Cadillac Inc - Service Center

One of my car’s tires picked up a nail . Brought the car in and they replaced the tire at a good price right away- waited less than 30 minutes. Brought the car in and they replaced the tire at a good price right away- waited less than 30 minutes. More

Val Ward ALWAYS takes special care when we need them! I highly recommend them for the care they take with mechanical needs, collision repair and everything we need for our Cadillac SUV! When we need a ne I highly recommend them for the care they take with mechanical needs, collision repair and everything we need for our Cadillac SUV! When we need a new car Val Ward will be our first and probably last stop! More

Excellent, professional service Jane is right on top of all service matters. Very satisfied customer! all service matters. Very satisfied customer! More

Great dealership & team. ..Service Advisers are top notch especially Jane Flesch Thank You Very Much!!!!!! ..Service Advisers are top notch especially Jane Flesch Thank You Very Much!!!!!! More

Our service advisor Brandon was exceptional. He kept us updated throughout the whole process and went above and beyond getting us our vehicle back in a timely manner. He kept us updated throughout the whole process and went above and beyond getting us our vehicle back in a timely manner. More

As always, Dave in service had my vehicle back to me in the time promised! It was sparkly clean inside and out. Spending time at the dealership always feels like spending time with old friends! the time promised! It was sparkly clean inside and out. Spending time at the dealership always feels like spending time with old friends! More

Service always delivers great customer service. They do a great job. I take all my vehicles here. They do a great job. I take all my vehicles here. More

Val Ward persomnnel were outstanding. My Cadillac was 'dead' in my garage and they came and towed it to the dealersihip. Dave Mckinney, technician, called for clarification on the issue My Cadillac was 'dead' in my garage and they came and towed it to the dealersihip. Dave Mckinney, technician, called for clarification on the issue. He called the next day and said that they did not find the issue and would keep working on it. Called today and said the issue was a bad celll in the new battery that they installed and that it had been replaced. They will deliver the car to my driveway since I am in Iowa for the summer. More

The Service Staff is exceptional. Jane is so very professional and gives outstanding assistance in the Service Department. The Staff will get the job done amazingly quick and correct Jane is so very professional and gives outstanding assistance in the Service Department. The Staff will get the job done amazingly quick and correct. You will find nice a friendly staff throughout Val Ward Cadillac but my favorite is Bill Griffin from sales. He is honest and trustworthy. I highly recommend Bill for your next purchase. More

I love the service center at Val Ward. They are always so busy but remain polite and very helpful. They are always so busy but remain polite and very helpful. More