Val Ward Cadillac Inc - Service Center

A good experience. Very professional. Trusted service. Always come back to this dealership for service. Very professional. Trusted service. Always come back to this dealership for service. More

My service representative Dave McKenney is always very thorough and explains what the service will consist of in advance and explains all the details and service items that were performed upon checkout! thorough and explains what the service will consist of in advance and explains all the details and service items that were performed upon checkout! More

Always a phenomenal experience, Thanks to the service department I would forever drive Cadillacs knowing the service department would always take care of us. Definitely adds a large amount of value to t department I would forever drive Cadillacs knowing the service department would always take care of us. Definitely adds a large amount of value to the two Cadillacs we own. More

They aĺways address any issùes l may have and take seriously what I tell them about any car problems I bring to them as well as regular service. seriously what I tell them about any car problems I bring to them as well as regular service. More

Always a good experience. Fast and expeditious as always meets delivery and price commitments / promises. Fast and expeditious as always meets delivery and price commitments / promises. More

Everyone was excellent service was excellent people kept me informed on all work being done me informed on all work being done More

Dave is great! Honest and pleasant! Dealership is clean and nice. Could not ask for a better place to take your car! Honest and pleasant! Dealership is clean and nice. Could not ask for a better place to take your car! More

Always a pleasure to take my car in for service. Everyone is so friendly and professional, Everyone is so friendly and professional, More

I always get good service and got in the same day that I called. Janie is very pleasant and helpful. called. Janie is very pleasant and helpful. More

I brought my car in for a check engine light issue in late October & was told that a part would need to be replaced & made an appointment to have it replaced on November 20. When I arrived on November 2 late October & was told that a part would need to be replaced & made an appointment to have it replaced on November 20. When I arrived on November 20 for the part replacement and oil change, I was not informed that the part was not available or not ordered. So I waited at the dealership for 2 1/2 hours just to get my oil changed. I was only informed that the part was not available when I was called to pay the bill. As of 12/14/23, I have still not been notified if the parth has come in. More