Val Ward Cadillac Inc - Service Center

Dave is great! Honest and pleasant! Dealership is clean and nice. Could not ask for a better place to take your car! Honest and pleasant! Dealership is clean and nice. Could not ask for a better place to take your car! More

I always get good service and got in the same day that I called. Janie is very pleasant and helpful. called. Janie is very pleasant and helpful. More

Always a pleasure to take my car in for service. Everyone is so friendly and professional, Everyone is so friendly and professional, More

I brought my car in for a check engine light issue in late October & was told that a part would need to be replaced & made an appointment to have it replaced on November 20. When I arrived on November 2 late October & was told that a part would need to be replaced & made an appointment to have it replaced on November 20. When I arrived on November 20 for the part replacement and oil change, I was not informed that the part was not available or not ordered. So I waited at the dealership for 2 1/2 hours just to get my oil changed. I was only informed that the part was not available when I was called to pay the bill. As of 12/14/23, I have still not been notified if the parth has come in. More

Very professional. Thank you. Also I am very happy to work with Brandon from the service department. Thank you. Also I am very happy to work with Brandon from the service department. More

I’m always treated like royalty any time I call or require service. Top notch!! require service. Top notch!! More

They replaced the battery in my key fob, very nice and informative. Every helpful for us informative. Every helpful for us More

Staff is very friendly and helpful . They make sure all your needs are meet with satisfaction. They make sure all your needs are meet with satisfaction. More

Nice to have the extra seating area for the waiting room upstairs. Dave my service contact is ashtrays helpful. upstairs. Dave my service contact is ashtrays helpful. More

Good service great facility staff is very knowledgeable I have a Cadillac Escalade would not take it anywhere else! have a Cadillac Escalade would not take it anywhere else! More