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Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
565 Reviews
Call Service Center (239) 939-2212

565 Reviews of Val Ward Cadillac Inc - Service Center

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January 25, 2024

My service writer Dave McKinney was very helpful in solving all my problems Very friendly dealership Thank you Richard Olles More

by ghgrao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2024

The visit and service writer were great. Service fee on a GM endorsed credit card is ridiculous. More

by bmazzoccoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lentz
Report | Print
Jan 27, 2024 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 21, 2024

I bought a XT4 at Val Ward and The service and care has been great More

by JGMFMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lentz
Report | Print
Jan 25, 2024 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2024

Always great service. I'm fairly new to doing the maintenance. on my car and I am very comfortable going to Val Ward Cadillac. More

by RMJEN2109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lentz
Report | Print
Jan 22, 2024 -

Val Ward Cadillac Inc responded

Thank you for choosing Val Ward Cadillac, Inc. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

January 17, 2024

The service department at Val Ward has always been excellent. Get you in, get you out, keep you informed as to progress. More

by renesuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2024 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2024

I’m Pleased with everything the service, roadside service, Dealership, Brian for keeping me informed & the delivery of my car. More

by maryannkonrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : On Star, Jim Gedra, Brandon Lentz
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Jan 21, 2024 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 15, 2024

Always satisfied with Val Ward Cadillac’s service and I have been a customer since 2015 More

by CISEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lentz
Report | Print
Jan 17, 2024 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

January 15, 2024

We are from out of town and got a warning indicating that there was a problem that needed immediate attention. Jamie got me in and out in a relatively short amount of time. More

by jamesbirch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2024

Not possible to say how bad the service was in 15 words. If anyone would like to talk about my experience,I;m available. More

by OCOSMIC
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny tried ,but was not much help. over a $13.00 part, Brandon Lentz
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Jan 15, 2024 -

Val Ward Cadillac Inc responded

Hello OCOSMIC, We are very sorry to see your note! We are limited to the information of this note and your username on this platform but it would be our pleasure to speak with you at your earliest convenience. If you would like, please give us a call at our main number 239.939.2212. Have an exceptional start to your week.

January 13, 2024

Jane worked hard to get the parts needed to complete the service on my car for the check engine light issue. More

by bvarga0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

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