Val Ward Cadillac Inc - Service Center

Wireless charging not installed . Cadillac accessory was listed as fitting my vehicle. Premium luxury vehicle should have wireless charging already included. Had it on my Chevy and GM Cadillac accessory was listed as fitting my vehicle. Premium luxury vehicle should have wireless charging already included. Had it on my Chevy and GMC vehicles. Not competitive with other luxury brands.at all. More

Service center is great. They keep you informed of the progress of the service on your vehicle and provided me a clean sharp looking loaner for several days while the warrant They keep you informed of the progress of the service on your vehicle and provided me a clean sharp looking loaner for several days while the warranty work was completed. More

Jamie was very helpful, my concerns were handled promptly! Great Job!! Thank you Team Val Ward! promptly! Great Job!! Thank you Team Val Ward! More

Brandon is the best! He always helps in every way possible. He always does a great over the top job. thank you Brandon! He always helps in every way possible. He always does a great over the top job. thank you Brandon! More

Brandon, our service advisor, was very friendly, professional and knowledgeable! He also, along with Donna in records, and Ernie, the parts manager, helped rectify a problem concerning a part that w professional and knowledgeable! He also, along with Donna in records, and Ernie, the parts manager, helped rectify a problem concerning a part that was charged to me but never ordered by a girl named Patty who was in the parts department a year ago. The parts department staff was friendly and helpful. I received the part promptly today. The service work was also top notch. I would recommend the sales, service and parts staff at Val Ward Dealership to anyone. It is a great place to deal with. More

I brought in a big job to repair my 2004 Blazer. Hard to find replacement parts, but they found what was needed and made it look like Brand New. Hard to find replacement parts, but they found what was needed and made it look like Brand New. More

We had absolutely EXCELLENT customer service! I cannot tell you how good it felt to be treated with such curiosity & respect. Keep doing what you’re doing!!! THANK YOU❣️ I cannot tell you how good it felt to be treated with such curiosity & respect. Keep doing what you’re doing!!! THANK YOU❣️ More

Jamie kept me informed while we waited on a part to arrive. Service was prompt and everyone at Val Ward is nice and welcoming arrive. Service was prompt and everyone at Val Ward is nice and welcoming More

My service advisor was Bonnie. She provided excellent customer service. I will recommend Val Ward Auto Body and Bonnie to everyone that I can. Thank you so much! She provided excellent customer service. I will recommend Val Ward Auto Body and Bonnie to everyone that I can. Thank you so much! More

Jane as a service writer and Domus as possibly the best mechanic in town is a formidable combination. mechanic in town is a formidable combination. More