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Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
548 Reviews
Call Service Center (239) 939-2212

548 Reviews of Val Ward Cadillac Inc - Service Center

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March 31, 2024

Service department is fast and friendly. Jane is the best service person I have ever dealt with. More

by tghaack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Val Ward Cadillac Inc responded

Thank you so much for your positive comments about Val Ward Cadillac, Inc.! We look forward to your next visit! Take care!

March 31, 2024

I was treated promptly with respect. Jamie is a good communicator and will be honest with you. Sometimes he can come across a little aggressive but he is a very passionate individual. More

by Icanrace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 29, 2024

Very knowledgeable and offered a great deal of options for an older car. Also provided recommendations on where to get parts. More

by MITSCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lentz
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Apr 01, 2024 -

Val Ward Cadillac Inc responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2024

The entire process went extremely smooth, from placing the order, to taking delivery. The salesman worked with me start to finish. Nice job everyone!! More

by FATBOYRIEG
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griffin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Lentz
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Mar 28, 2024 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

March 25, 2024

Fantastic job. My truck is sexy again! They did everything I needed them to do. More

by KJSWISH1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie Hamm
Report | Print
Mar 28, 2024 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 23, 2024

Service was quick and very efficient. Jamie was great. Everyone very friendly at the dealership. More

by haislipsg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 22, 2024

Identities the problem and corrected it same day. Extremely pleased with the service department! Always on top of their game! More

by MTZMAIL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

March 22, 2024

Great service time and time again. Brandon is a true professional and the valet team is always courteous and friendly from drop off to pick up. This service center takes the pain out o More

by johnrlai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Flynn , Jay Severson, Brandon Lentz
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Mar 25, 2024 -

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! We sincerely value your business and look forward to your next visit!

March 20, 2024

My issue was addressed and fixed quickly given that I brought it in on a Saturday and it was done to pick up by noon on Monday. More

by SUN2SNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gedra
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Mar 22, 2024 -

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 19, 2024

Jane was friendly and efficient at getting us checked in and then communicating what the technicians found. More

by mtaylor271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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