Val Ward Cadillac Inc - Service Center

Found the Service Center and especially Bonnie Hamm, the Collison Estimator, to be easy to work with, friendly and very knowledgeable. Collison Estimator, to be easy to work with, friendly and very knowledgeable. More

Service is always superb! David is my service adviser and always advises me as to not only what needs to be done but also my options. David is my service adviser and always advises me as to not only what needs to be done but also my options. More

Easy to schedule appointment. Received friendly appointment reminder. Friendly greeting. Prompt service provided. Very satisfying experience. Received friendly appointment reminder. Friendly greeting. Prompt service provided. Very satisfying experience. More

Very helpful thanks to him. I was able to get my car fixed the same day. I was able to get my car fixed the same day. More

The thermostat in my XT5 went bad, they replaced the part under warranty in under two hours. Great job. under warranty in under two hours. Great job. More

Jane is always so helpful and the service team as well along with the knowledgeable and experienced. It shows along with the knowledgeable and experienced. It shows More

I always receive very good service. Courteous, friendly, without undue delay, comfortable waiting room, professional. Courteous, friendly, without undue delay, comfortable waiting room, professional. More

Appointment made easily and service done in good time and waiting area pleasant and comfortable. I was disappointed I wasn’t told when I made appointment that if I pay by check or cash but with credit car waiting area pleasant and comfortable. I was disappointed I wasn’t told when I made appointment that if I pay by check or cash but with credit card there would be a rather healthy surcharge. I don’t carry that much cash or a checkbook with me so I had no choice but to pay the surcharge. It doesn’t seem really honest not to warn people when they make appointments so they can be prepared . More

Great service wonderful staff very attentive clean place I will recommend to stop by do your service check with Jamie I will recommend to stop by do your service check with Jamie More

Great service I had questions on how to use safety features and they got someone to go over everything with me features and they got someone to go over everything with me More