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Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
570 Reviews

570 Reviews of Val Ward Cadillac Inc - Service Center

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February 14, 2025

Friendly service, efficient work, in timely completion at a reasonable price at a very nice facility More

by prestonm9950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 14, 2025

My experience with this dealership has been great! They have been very dependable, reliable, and quick to take care of your needs. More

by jkwatson2002
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 13, 2025

Jamie Martin in my opinion is one of the best service techs in all of SW Florida. He kept me informed the entire time and made sure all of my issues were resolved under warranty. More

by LPETERSON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Val Ward Cadillac Inc responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2025

From the moment we checked in until we had our cadillacxt5 repaired the whole experience was great. They got us a Lyft to take us home and brought our car to us when it was done. Highly recommende More

by gipper202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Val Ward Cadillac Inc responded

We are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

February 02, 2025

Jane is cool and helpful and sometimes funny. The tv should be set on CNN and not allowed to go to another channel. More

by BANDBFOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Val Ward Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

January 31, 2025

Val Ward has an exceptional service department and an incredible service tech Jane Flesh! Jane is always going to make your experience excellent when having your car serviced! More

by STEPHENWOODS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Feel free to reach out to us if you need anything. Have a wonderful day.

January 26, 2025

Super service wouldn't go anywhere else Karina makes the visit enjoyable. I wish I could give 25 stars. More

by lisab2279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Val Ward Cadillac Inc responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

January 26, 2025

Everything went well. Jaimie ordered the part and was quick to get us back in for the repair More

by MURDOCHC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Val Ward Cadillac Inc responded

We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Val Ward Cadillac, Inc.

January 26, 2025

Jane in service takes such great care of you. Thank you so much. Everyone at Val ward is great! More

by Domcam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Val Ward Cadillac Inc responded

We are so happy to read such a great review about Val Ward Cadillac, Inc.! We look forward to your next visit! Take care!

January 23, 2025

Everything went well. Jane was very considerate and professional. As the staff worked on my car, there were others things that needed fixing and Jane explained everything More

by PBD17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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