Val Ward Cadillac Inc - Service Center

Great Service, I have always had Great Service and an honest price. I explained to Dave the issues, I had with my SRX. He had them looked at gave me good price. I like the service a lot, they don't come honest price. I explained to Dave the issues, I had with my SRX. He had them looked at gave me good price. I like the service a lot, they don't come back with a hidden agenda, just the cost of fixing them items. The biggest thing is I trust them, and that is hard to say about any automobile service companies. -Paul Dorsch More

Karina did an excellent job setting up the service for my vehicle and providing me with a loaner vehicle. vehicle and providing me with a loaner vehicle. More

Great dealership ,the service is the best I have ever dealt with.They do want they say they are going to fix the problem.Dealing with Dave McKinney is the best experience he is very professional and know dealt with.They do want they say they are going to fix the problem.Dealing with Dave McKinney is the best experience he is very professional and knowledgeable More

Always get great service. Customer waiting are is nice so I don't mind waiting for my vehicle. Customer waiting are is nice so I don't mind waiting for my vehicle. More

Excellent service every time. Dave has taken care of my car for years now, and he’s so experienced when there’s an odd symptom he nails it every time. It’s so refreshing to have s Dave has taken care of my car for years now, and he’s so experienced when there’s an odd symptom he nails it every time. It’s so refreshing to have someone honest and trustworthy to bring my vehicle to. More

Much better customer care than DeVoe. Owning a Cadillac since 1987 this is the best dealer that we have had. Owning a Cadillac since 1987 this is the best dealer that we have had. More

The members of the service department were friendly, thoughtful and very helpful in my time of distress. I thank each of them for their kindness. thoughtful and very helpful in my time of distress. I thank each of them for their kindness. More

Disappointed, got the 5 star treatment to pick up my vehicle from work but when it was not finished, I had to find a way to the dealership which I thought was not 5 star. Then when I get my vehicle, it vehicle from work but when it was not finished, I had to find a way to the dealership which I thought was not 5 star. Then when I get my vehicle, it was not cleaned and had grease and grime on it from the service visit. More

I took my vehicle in for routine service by appointment. The process for checking in was simple and at the agreed upon time. The work was completed within the time that I was promised. All employees The process for checking in was simple and at the agreed upon time. The work was completed within the time that I was promised. All employees that I met were friendly and courteous. More

although it took sometime to get to the finish line I am happy with the deal. happy with the deal. More